Mathew Flesner: Teammate Relations Advisor in New Hope, MN
Mathew Flesner
Teammate Relations Advisor
New Hope | United States
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Summary
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Work experience
DaVita Kidney Care
Teammate Relations Advisor | 12/2013 - Current
• Respond to, and if appropriate, escalate general teammate relations issues received from all levels of teammates
• Maintain required documentation within case management system (i-Sight), including intake, investigative notes, supporting documents and final reports
• Interpret and apply DaVita policies, employment law, and other regulations to provide advice, guidance, coaching and clarification for teammate relations and policy questions; staying current on employment laws and policies
• Provide guidance, assisting with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions
• Provide consultation, support, guidance and coaching to managers and others to address teammate behavior and performance concerns
• Resolve teammate relations issues, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes
• Escalate high risk and sensitive teammate relations issues, using judgment to determine when to escalate issues and cases
• Work directly with Teammate Relations Managers as appropriate; providing research and support for complex and high level investigations; assist with responses to third-party EEOC, OFCCP, and other governmental charges and requests as well as threatened litigation
• Partner with PSMs and the business on as-needed basis, keeping appropriate parties informed and involved
• Coach and advise managers on how to resolve low risk employee disagreements, conflicts or misunderstandings, escalating to appropriate PS contact as needed
Education history
Winona State University
Bachelors of Science | 2002 - 2007
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