Mathew Flesner: Teammate Relations Advisor in New Hope, MN

• Respond to, and if appropriate, escalate general teammate relations issues received from all levels of teammates • Maintain required documentation within case management system (i-Sight), including intake, investigative notes, supporting documents and final reports • Interpret and apply DaVita policies, employment law, and other regulations to provide advice, guidance, coaching and clarification for teammate relations and policy questions; staying current on employment laws and policies • Provide guidance, assisting with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions • Provide consultation, support, guidance and coaching to managers and others to address teammate behavior and performance concerns • Resolve teammate relations issues, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes • Escalate high risk and sensitive teammate relations issues, using judgment to determine when to escalate issues and cases • Work directly with Teammate Relations Managers as appropriate; providing research and support for complex and high level investigations; assist with responses to third-party EEOC, OFCCP, and other governmental charges and requests as well as threatened litigation • Partner with PSMs and the business on as-needed basis, keeping appropriate parties informed and involved • Coach and advise managers on how to resolve low risk employee disagreements, conflicts or misunderstandings, escalating to appropriate PS contact as needed