Max Guy: International/Canada Sales and Marketing Support in San Clemente, CA

- Manage all international shipments from order entry to scheduling pick ups - Oversee allocation for all international accounts - Allocate and pick all orders for all Canada Accounts - Coordinate buys with international accounts and production - Supply all international regions with up to date marketing material - Set up new accounts on B2B and grant access to new collections when available - Coordinate and ship all samples for all international regions - Entry of promo orders for international team riders - Helped set up new 3PL in Canada - Direct Bill for all Drop Ship orders, process RA's and issue credits

- Responsible for the entire cycle of customer interaction with online shopping - Allocating online and Nordstrom orders in M3 - Processing online returns in Magento - VLOOKUP’s for Nordstrom’s Drop Ship - Processing all short ships and cancellations in Magento & M3 - Working with 3rd party warehouse for shipping issues including short ships and cancellations - Replying to customers in Zendesk - Problem solving with customer calls

- Responsible for growing group sales accounts and meeting goals each season - Creating and maintaining B4checkin and Sendsites web pages - Responsible for running season end reports on which incentive plans are based - Able to oversee multiple projects from 8 national & international sales managers given at the same time such as pricing sheets and creating contracts - Reconciling the budget monthly with the director of sales - Setting up & attending trade show

-Sales in high-end eyewear -Built relationships with brand representatives -Dealt with special orders

-Maintained stores appearance -Customer service -Sales