Melissa Pignataro: Store Manager in San Diego, CA

• Driven sales leader dedicated to producing positive comp performance and driving sales results to company standards while on boarding and developing a sales driven team. • Training and coaching of store team to provide outstanding customer service. • Outside recruiting of sales driven management team to turn around past performance and achieve positive sales results in our location. • Worked directly with District manager in training of team and management to ensure all selling and company standards are exceeded. • Controlling store expenses (profit and loss statement)

• Respected team leader with consistent track of producing positive comp performance and strongest Key Point Indicators in the district. • Implemented in store policies to lower LP, which decreased our shrink by 3% first quarter in store manager position. Developed and trained boutique associates; key holders and assistant manager to ensure all company policies, regulations and loss prevention guidelines are followed and resulted in decreased staff turnover. • Monitoring of all store audits, scheduling, pay roll and supply orders per company policy. Assisted district in all boutique visual merchandising to forecast trends and develop in store and window displays to increase traffic. • Responsible for all on boarding and training of new and existing store managers in the district in operations and visuals to ensure all company standards and directives are followed. • Trained all on boarding district management in visual standards and store operations.

• Extensive work with visual standards and merchandising • Interpret Key Point Indicator reports to develop coaching with staff as needed; provide feedback to Store manager for associate performance evaluations • Training and coaching store team to provide outstanding customer service. • Lead and developed a 3M location with 25 +employees and ensured all company policies were observed and met by staff. • Managed daily/weekly sales goals to determine opportunities and maximize sales