Miranda Gilkerson: Manager of Lead Generation in Denver, CO

- Responsible for over approximately $150K in total projected revenue (ticket sales) - Sold 49 partial accounts since start of partial plan campaign (108 seats, $79,993), 8 groups ($5500), 12 full season accounts (26 seats, $59,220), 1 suite sale ($5500) -Ranked #1 on inside sales team is sales - Ranked 5th in partial plan sales out of entire sales force(19 representatives) - Exceeding goal of scheduling 4 meetings per week by an average of 350% (In person, pre-pandemic) and 100% (Virtual, Under Pandemic Guidelines). - Earned Lion Mode Award voted by teammates (always Learning, there is no “I” in team, be Obsessed, Never quit) - Selling new full season tickets, partial plans, mini plans, group tickets, and premium seating - Completing a minimum of 75 touch points daily (Cold Calls, Emails, LinkedIn Messaging, Etc.) - Pursuing new leads through referrals, prospecting, networking and social media - Identify new business opportunities by establishing professional and personal networks - Exceeds weekly and monthly sales and intangible goals - Maintains detailed records of clients and prospects in CRM - Provides phone support and follow-up of ticket sales marketing campaigns

• Generated over $100K in sales per month via phone, online, and in-person sales techniques • Proficient in booking software, tracking sales, collecting and interpreting consumer data, booking reservations • Created employee schedules, assisted in hiring process, trained new team members, managed staff, and coordinated efforts amongst three locations • Refined sales strategies based on tourism trends • Displayed excellent customer service and phone etiquette, built positive relationships with coworkers and customers, and maintained a high-energy work environment • Studied tourism patterns in the area, competitor assets, trip details, and local outdoor recreation conditions

• Conducted thorough business analysis, market research, SWOT analysis, and competitor analysis • Worked remotely while communicating and meeting with Board Members located around the world • Created and implemented branding and social media strategies • Generated a market presence, partnership opportunities, development within programs of operation • Developed promotions and merchandising, managed social media, and created content and calendars • Organically increased social media visibility from a few followers to over 400 followers in four months • Adhered to our mission, “Develop emotionally intelligent and successful young leaders capable of adaptability and collaboration through challenging outdoor programs” • Constantly maintained Panama’s integrity and values

Edwards College of Humanities and Fine Arts/Spadoni College of Education • Assisted Deans, Associate Deans, and Administrative Coordinators and Specialist in daily tasks (paperwork, organization, general office tasks, answering phone and administering students, campus guests and faculty) • Conducted research on various graduate programs throughout the US for the Education department's expansion in Graduate level programs • Event planning/execution

The Community and Business Engagement Institute (CoBe) at Coastal Carolina University provides high-quality business solutions to the local and international businesses. • Provided high quality business solutions to local and international businesses • Managed many projects and scheduled and conducted phone and in-person meetings with clients • Led teams of associates in projects focused on business analysis, content creation, social media creation and management, driving traffic, branding strategy, market research, sales strategies, and proposal creation • Created and led trainings on professionalism and networking • Led a marketing committee, created social media campaigns, planned fundraising events, managed public relations, and was involved in the recruitment of new associates

Camp Counselor Description: Throughout the course of my time as a camp counselor, I had the pleasure of creating a positive, fun, and learning environment for both children and parents. The children I worked with were ages 2-13. I was able to work closely with Social Events Director in creating summer programs for each camp. These programs including daily schedules, arts and crafts and outdoor activities. Tennis Shop Clerk- During my time in this position, I facilitated with stocking merchandise, creating a clean and attractive product floor for guests and potential customers, booking lessons and events, answering questions about the club in person and over the phone, sales, creating relationships with members and closing the shop. Tennis coach- private and group lessons to children. Hands on, teaching children the rewarding benefits that can be found within athletics including self confidence, leadership and perseverance.