Nicholas Dodd: Professional Staff Member @ Santa Ana Police Department | Client Services, Administration in Rancho Santa Margarita, CA

I excel in providing administrative support for the Background Investigations Unit, ensuring smooth operations and compliance. • Oversee applicant processing and scheduling, enhancing workflow efficiency. • Prepare purchase orders and contracts for multiple divisions, showcasing strong multitasking abilities. • Maintained confidential personnel files, demonstrating professionalism and adherence to confidentiality standards.

• Processed workers compensation claims for Santa Ana Police Department, coordinating with various stakeholders for efficient resolution. • Maintained accurate records of departmental personnel and their claims status to ensure compliance and timely processing. • Facilitated communication between PD Human Resources, third-party administrators, city finance, workers compensation insurance, and local medical groups.

•Coordinated all logistics for department-wide training programs, including POST courses, in-service training, specialty assignments, and annual certifications. •Served as a primary liaison with Santa Ana College, managing course rosters, student applications, reimbursement processes, and revenue-generating sponsored training programs. •Managed training calendars, registration systems, instructor support, and facility scheduling for classrooms, defensive tactics rooms, and range training. •Processed invoices, managed billing with Santa Ana College, and ensured accurate tracking of training revenue for the department. •Represented SAPD at Orange County Training Managers Association (OCTMA) monthly meetings, collaborating with other public safety agencies on training opportunities, new laws, hiring trends, industry best practices, and academy updates. •Coordinated logistics for major events including advanced officer training, promotional testing, regional classes, and interagency training. •Maintained detailed training records for audits, annual reporting, POST requirements, and internal operational reviews.