Nicki Clover: TRANSCRIPTION & EDITING SPECIALIST in Santa Cruz, CA
Nicki Clover
TRANSCRIPTION & EDITING SPECIALIST
Santa Cruz | United States
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Work experience
TORMENT SNOWBOARD MAGAZINE
TRANSCRIPTION & EDITING SPECIALIST | 09/2020 - Current
? Formats and edits texts in preparation for magazine publication.
? Transcribes interviews, audio files, and video files for on time distribution.
? Manages company email by responding to all inquiries regarding orders, sponsorships, and shipments.
? Oversees order fulfillment from Shopify account alongside a designated team.
THE COUNTY OF SANTA CRUZ
ON-SITE CRISIS MANAGEMENT HOST | 07/2020 - 09/2021
? Collaborated with a team to ensure a safe environment for individuals displaced by COVID-19.
? Communicated with many departments and entities for the safety and well-being of my clients.
? Reviewed police reports, court dates, and medical documents with clients to guarantee understanding.
? Managed inventory and supply chains on-site while organizing and allocating resources accordingly.
EVO
CUSTOMER CARE REPRESENTATIVE | 05/2019 - 06/2020
? Provided exemplary customer service and sales solutions by proactively solving problems.
? Assisted warehouse shipments while managing a case load utilizing Oracle's NetSuite.
OPHTHALMIC INSTRUMENTS, INC
STUDENT CONSULTANT | 01/2019 - 05/2019
? Developed strategic marketing plans alongside a team of student consultants for an external client.
? Presented marketing plan to senior management through oral presentation and business proposal
ARIZONA DAILY SUN NEWSPAPER
MARKETING INTERN | 03/2017 - 01/2018
? Aided the marketing team and circulation department of the Arizona Daily Sun Newspaper.
? Researched mobile devices and applications to further the Daily Sun application.
? Posted social media posts multiple times a week for the marketing team.
? Tracked social media presence and mobile application schedule and progress using Excel.
Education history
NORTHERN ARIZONA UNIVERSITY
BACHELOR OF SCIENCE | 2016 - 2019
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