Aspiring Entrepreneur seeking a career in the travel and tourism industry. Graduate of Temple University, with a Bachelor of Science in Tourism and Hospitality Management (STHM). Has completed years of employment positions and volunteer work around the United States. Passionate about the outdoors and traveling, has traversed and lived in Europe while pursing degree. Founder and CEO of Living Big Brand, a streetwear and outdoor apparel clothing brand that promotes traveling and living a successful lifestyle. 

• Assist in concierge operations for guests and seasonal pass holders 
• Resolve guest concerns while conducting crowd control
• Facilitate efficiency by reducing staff levels as guest attendance diminishes 
• Monitor associate adherence to all guest service standards and commitments

Admissions and Operations Supervisor 

• Delivered in-depth knowledge of all product offerings to both internal and external guests
• Established leadership strengths and areas of focus through development courses
• Performed and oversaw daily sales and close procedures following company policies 
• Communicated resolution to all mountain guest complaints within given guidelines


Product Sales and Services 

• Maintained liquor room and bar inventory while stocking alcohol supply
• Prepared bottle service for VIP guests in a face-paced and high-volume environment
• Ensured crowd and employee safety of all patrons within the establishment
• Operated detecting devices to screen individuals into club restricted areas

Barback and Host Security

• Serviced various departments at Lowes 1849 store
• Enabled customers with product sales, invoices, and sale communications
• Cultivated customer focused purchases and product efficiency
• Demonstrated department cleanliness and safety procedures

Customer Sales and Service Associate

• Guided patrons through ticketing and seating to the opera performance
• Assisted users in managing crowd control and dynamic
• Promoted an overall full and rich patron experience to VIP guests

VOLUNTEER

Find out detailed information about Nicolai Rodio,  in Philadelphia, PA

Nicolai Rodio: in Philadelphia, PA

Nicolai Rodio

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The Academy of Music, Opera Philadelphia

School of Sport

Temple University

Temple University