Nicole Gappa: CEO Executive Assistant in Glendale, WI

• Provide comprehensive support to senior leadership and maintain discretion with personal and business information • Work closely with executive team, support, schedule, attend and follow up after business meetings • Monitor, organize, and present all incoming and outgoing emails; compose, edit, follow up, and prioritize correspondence • Manage and maintain executive's calendar and provide extensive reminders • Organize CEO's action items in Asana and prioritize daily open items to keep executive on task each day • Liaise with owners, developers, designers, and many vendors while maintaining strong relationships • Assist in the project management of new venue openings • Act as point person on many high-level projects • Manage Outlook contacts, including VIP lists • Assist when needed with booking and accounting • Coordinate all business & personal travel arrangements for executive, working closely with travel agent • Complete all personal paper work and obtain personal documents and identification • Assist with executive's duties as board chair of the nonprofit arts organization, Creative Time • Manage and schedule all home staff including the payroll of nannies and housekeepers. • Effectively communicate with CEO's family for scheduling and planning • Collect and organize all mail including bill pay and event RSVPs • Account Manager for personal baking accounts and Amex cards • Order meals from family chef and coordinate delivery to home

• Managed a luxury 229 unit residential community, 3 commercial spaces along with a 105-space contract garage • Composed, edited, and prioritized sensitive and confidential correspondence and documents • Managed and maintained extensive calendars and resident filing system • Managed accounts payable and receivable, processed invoices, applications, payments, and late fees • Met with and served as client and prospect liaison • Maintained project lists and was point person for any inquiries and concerns • Drafted key correspondence; timely responding to emails and calls monitoring communication and follow up • Successfully organized and hosted events within budget parameters including charity week events • Coordinated scheduling and communication with over 50 vendors for various services • Handled all resident concerns while maintaining positive rapports through effective communication

• Handled internal/external company communications via phone and email with extensive follow up • Coordinated executive's personal and professional travel including flights, hotels, and places of interest • Managed complex schedule demands for the entertainment company as well as personal calendar • Conducted research of venues and created organized spreadsheets for bookings • Personally assisted talent- shopping, errands, cared for pets and household while owner was away, etc

• Acted as project manager and onsite supervisor for his profile clients; asking interview questions for documentaries • Built strong rapports with the freelance teams, vendors, and clients and coordinated meetings and projects for all parties • Maintained calendar and scheduled studio time as well as coordinated logistics and needs • Acted as brand ambassador, driving sales through client relations