Nicole Knutson: Pacific Northwest Program Coordinator in Bellingham, WA

Processing registrations for public and private trips Processing Payments Tabling events and other PR tasks

•Assist customers with sales transactions, product information, returns and mail orders •Trained new employees on customer service, product, and procedures •Adept at handling a busy post office

•Assisted in social media efforts and event planning •Assisted in writing marketing and communications collaterals, including newsletters, special event materials, electronic and print mailings, presentations and brochures •Assisted in designing, editing, and prepare proposals for customers

•Designed event programs and advertising materials •Promoted community engagement, collaborating with a diverse team of contributors •Organized public speaking events, a banquet and attended regular committee meetings

•Coached all ages and levels on how to swim and water safety First Aid/CPR/AEO certified

•Supervised team and trained new employees on appropriate customer service, store procedures and staff morale •Responsible for opening and closing store as well as taking inventory