Nilesh Pabuwal: AVP

Program Management Intellect Design provides end-to-end BFSI solutions for all Banking operations, corporate and consumer Insurance through Digitization. Responsible for end to end program planning, scheduling, routine review with stakeholders, risk identification and mitigation strategies, managing internal and external dependencies. Responsible for leading cross-organizational teams to define scope, build and roll-out innovative technology and business process solutions that improve customer satisfaction, builds customer loyalty, drive revenue and increase efficiencies. Working in matrix organisation and navigating through communication and relationship building. Articulate the technology, requirements, goals and achievements of the program working with multiple teams. Providing leadership and expertise to define strategies at all layers. Use and help chip in to standard software engineering processes (waterfall, Agile), tailor development methodologies over time. Engage with Architects, Business Analyst, Automation Team, Engineering team, data warehouse and infrastructure team across region and department to deliver the program. Responsible for project governance and optimization of cross team processes to improve team efficacy and delivery. Participating in formulating various plans and metrics analysis, budgeting, preparing risk review and business review document to present during leadership reviews. Performing Business Analytics towards Customer P&L mining and Business Development and providing additional inputs to Pre-Sales and Marketing Team and help them in Context Marketing. Notable Programs: Currently Managing Program for Supply Chain Finance, Trade Finance and Factoring (Phase 3) for United Overseas Bank, South East Asia. Major Contribution is to Perform Facilitation and Integration Program Management where Phase gate review is performed to make the program in alignment with organizational Strategy Roadmap. Trade, Treasury and CBX have been implemented for Westpac Bank Fiji and PNG which is used across 40+ Branches. Major Contribution is to perform Facilitation Program Management and coordinating with Business Head, IT Head and Operational Head. Adrenalin -HR Products implemented for Agriculture Insurance Corporation of India, MCX and others, where Role is to Performa Administrator and Facilitation Program Management and Track Collections and Resolving Arbitration associated with Contract.

Atos Worldline India provides, end-to-end payment processing solutions and Efficient Fraud and Risk Management for banks and financial institutions. Oversee End to End functions including program management, project management, vendor relationship, technical support, application development, financial monitoring and disaster recovery planning and fraud and risk management in whole Issuance and few Acquiring projects of leaders in Banking Industries and Financial Institutions. Manage Portfolio of worth 176 Million INR and direct activities of 70+ resources which includes 4 Project managers. Leading adhoc projects, both internally and externally, focused on the strategic growth of the company. Lead projects in Issuance, Acquiring and Value-added services for Public sector banks, private sector banks and financial institutions. Lead integration with schemes such as Master Card, VISA card and RuPay for issuance and acquiring including Debit Card, Credit card and Prepaid Card. Lead online SSO integration with respective mobile app vendors and customer self-care portals. Align program requirements and perform change management with partners. Lead implementation of various initiatives cross-functionally (marketing, sales enablement, product training, account management, strategic planning) and identify roadblocks and recommend improvements, if any. Prepare strategic plan and budgets. Lead identification and analysis of the cross functional workflow in the partner organisation and provide strategic recommendations for partners. Responsible for client relationship management and optimization of resources for completion of projects within time frame. Lead overall planning, direction and success of projects, system development efforts,research and implementation. Lead risk management process for in-progress projects, elevation of risk and recommending the measures to mitigate. Lead the development of framework for evaluation of potential solution or product to the identified need. Presenting steering meeting with the coverage of all internal and external initiatives and area of improvements and expectation from top management and CEO for approvals on various areas - Revenues, Changes in Processes, resources. Notable Programs and Projects: RuPay Credit Card program implemented for IDBI,PMC, Corporation Bank and UBI, going forward all Kisan Cards would be converted into RuPay Credit Cards and same is linked with Aadhar Card. Estimated user base is 3 Cr+ in Year 2017. Worldline ecosystem is E2E Processor (Issuance and Acquiring) for such Transactions. Bharat QR Code program is implemented for Bank of India, South Indian Bank, which enable customers and Merchant to initiate transaction by scanning QR Code using Mobile Application, supporting single application for VISA , Master Card and RuPay including Credit and Debit Cards. An Internal CAPAX program made in JAVA, facilitating single click deployment of Terminal Application for any change request associated with Merchant Configurations, Regulatory, and basic functionalities like sale, void, DCC, EMI, Tip Adjustment and others, across geography; this application in turn help organization in profitability by reducing the field visit for any change in terminal application and help in Faster TAT for fixing of the Field Support Challenges. Fraud and Risk Management Program which is intermediate leg in Authorization of Transaction, it is rule based system acting as Watchdog for any fraud / suspected transactions and accordingly block the cards and raise different severity alerts for Processor and Consumers.

Managed the team of 22 associates, was accountable for development, implementation, maintenance and delivery of Projects for CITI Bank for EMEA countries. Identified new business opportunities, drafted responses to RFP's and oversaw the design and implementation of software for new clients to send and receive data. Led Architectural design strategy and promoted visual basic, Dot Net, JAVA, C++ development in a Windows and UNIX/Oracle DBMS Environment. Conduct risk analysis and prepare action plans to mitigate the risks. Define project tasks and resource requirement. Manage project resource allocation together with Resource Management Team. Develop full scale project plans and assist the team in carrying out all SDLC activities. Track project deliverables and timelines using appropriate tools like JIRA and Progressive planning for day-to-day activities, and planning in advance specially in Implementation projects. Communicate with the Business unit, Client for process flow clarifications. Ensure the highest standards of quality are maintained in the product development life cycle. Coordinate between various stakeholders such as IT solution, Change Management and business.