Paola Conde: in Escondido, CA

• Process service coordinators' client evaluations and progress reports • Prepare documents for data entry: using different types of software applications • Proofread, merge, format, print and mail documents • Ensure clients' future evaluations schedule is correct if not make corrections • Provide courteous and professional customer service • Receive a high volume of calls and transfer them to the appropriate departments • Cover call center and front desk • Welcomes visitors in person • Direct visitors • Issue visitor badges

• Performed cashier duties • Opening and closing register • Greeting and attending customers • Processed payments either cash or electronically • Answered phones and stocked products

• Temporary assignment for the Firecracker Fandango event • Accounts Receivable and Accounts Payable • Maintained QuickBooks accounts current • Processed vendor's applications • Processed vendor's cash receipts • Prepared and posted event entertainers' checks • Processed and posted sponsors' checks • Coding and Posting transactions using online banking • Personally made deposits to the bank • Prepared transaction logs for payment approval-Excel sheets • Processed invoices for prompt payments on accounts • Monthly Bank Statement reconciliation • Appropriate adjusting entries to close the month period • Print financial reports as needed • Customer service • Clerical assignments as needed • Phone, filling, scanning and faxing

• Recommended products based on customer needs and demands • Answered questions regarding products • Provided knowledgeable, honest, and superior customer service • Maintained a knowledge of sales and promotions • Prepared sales slips and arranged delivery of furniture • Created and approved new credit accounts for financing purposes • Processed cash receipts • Manage a large number of Inbound/Outbound calls in a timely manner • Take payments over the phone • Ensured payments are posted to the correct open invoices • Monitor aging accounts • Arranged customer payment plans • Processed payments on rental properties

• Performed cashier duties. Opening and closing register • Greeting and attending customers • Processed payments either cash or electronically • Answered phones and stocked products

• Work closely with different departments to process work orders • Using different types of software programs (Falcon, DTI, Excel, and A/R 5000) • Performed Circulation and Subscriptions of Newspaper • Created new and updated customer accounts for newspaper subscription and ads publication purposes • Accounting duties- Updated customer orders (obits) into A/R 5000 software for accounting purposes • Assisted and resolved customers' inquiries about subscriptions or advertising • Formulated, prepared, and issued bills and invoices • Processed cash receipts and payments on accounts either with cash, check or debit/credit • Prepared and electronically submitted daily manifest reports and submitted a copy to postal office • Collected and distributed mail • Prepared, balanced, and processed tapes with invoices • Prepared newspaper and tear sheets for filing purposes • Answered phones, scanned orders, and filing

• Provided clients comprehensive market information • Data entry and updated customer files • Processed customer orders and invoices • Processed cash receipts and payments on accounts • Bank deposits and daily accounting reports using QuickBooks software • Filed tear sheets and prepared excel sheets for maintaining records • Answered phones and scanned orders

• Worked at the sales floor assisting prospective customers with their future purchases • Performed all type of cashier duties: opened and closed register • Assisted customers with all types of complaints and attempted to resolve them in a timely manner

• Generated fine jewelry sales with suggestions for appropriate selection • Assured ultimate customer satisfaction in a fast-paced environment