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R.J. Renzi: in Costa Mesa, CA

R.J. Renzi

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Costa Mesa | United States
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Painting
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Activity
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Work experience
Image WesLend Financial, registered DBA of Lenox Financial Mortgage Corp

WesLend Financial, registered DBA of Lenox Financial Mortgage Corp

Lock Desk Specialist | 06/2020 - 07/2020

Allocate loans into trade commitments Register loans with investors Obtain investor loan and commitment numbers and update loan origination software Process and review concession requests Purchase advise input and reconciliation Accept and take down best effort commitments Run daily reports monitoring lock and secondary activity Monitor pending lock extensions with the investors and notify agent of applicable extension pricing hits to loan Validate and make necessary changes to lock requests and existing locks, lock loans with investors, lock loans in loan origination software Monitor pending lock extensions with the investors and notify agent of applicable extension pricing hits to loan Track changes to loan parameters and make appropriate changes with the investors Other duties as assigned
Image ZIONCOM (Hong Kong) Holdings Limited

ZIONCOM (Hong Kong) Holdings Limited

Field Application Engineer | 11/2019 - 03/2020

• Analyze and update site search queries and update site search results with relevant SKUs to increase search engagement and performance • Provide courteous, prompt customer service; handle customer inquiries and manage customer calls • Updating new products, SKUs, and item information Respond to B2B and B2C customer inquiries through email and phone support • Respond to Amazon customer feedback, questions, and reviews found on e-commerce product pages and direct messages • Maintain relationships with consultants, sub-contractors, inspectors, and potential clients on a regular basis • Manage US Branch office inventory • Test, Upgrade, and Ship out merchant fulfilled orders on all e-commerce channels • Coordinate with HQ FAE team to update all FAE contents to be suitable for the US/CANADA/LATAM markets • Record customer pain points and propose solutions to HQ FAE team and related parties • Test new samples and create sample testing reports to be reviewed internally and with HQ FAE team • Create English version troubleshooting guides, FAQ, and videos for all products • Test, record, and refurbish all returns for resell • Product daily end of day task report and following business day to-do list • Manage social media accounts • File trademark applications • Analyze and advise on the usage, protection and enforcement of company trademarks
Image ZIONCOM (Hong Kong) Holdings Limited

ZIONCOM (Hong Kong) Holdings Limited

E-Commerce Associate | 02/2019 - 11/2019

• Manage order processing and logistics processing • Create and confirm sales orders • Assist in managing Amazon FBA inventory and inventory demands based off of strategic Amazon promotions and run rates
Image Vampire Professional Tools International

Vampire Professional Tools International

Marketing Associate | 05/2016 - 10/2018

• Created comprehensive Pay-per-click (PPC) campaigns on Amazon's Sponsored Products increasing annual revenue by 40% • Submitted several trademark applications with most being successfully registered with the United States Patent and Trademark Office (USPTO) • Responsible for meeting statutory deadlines to maintain existing registered trademarks • Established effective working relationships with clients, media, YouTube creators, and government officials • Analyzed consumer behavior data to develop and budget campaigns tailored to different media outlets to achieve the company's advertising objectives • Created sales reports for staff meetings, trade shows and company executives • Implemented and evolved high-impact strategies to target new business opportunities and new markets • Analyzed marketing programs performance daily to identify opportunities for optimization
Image Skyline Capital Management

Skyline Capital Management

Finance/Executive Assistant | 05/2016 - 10/2017

•Finance/Executive Assistant for Safi Qureshey, former founder and CEO of AST Research a Fortune 500 computer manufacturer • Maintained 3 commercial office buildings, wrote and executed lease agreements, managed budgets and accounts, and resolved all maintenance issues • Gathered data, monitored markets, performed stock analysis, and generated reports recommending improvements for senior leadership • Mapped network drives including NAS, Google Drive, and Dropbox strengthen traceability and improve company workflow
Image Secure One Capital

Secure One Capital

Mortgage Banker | 12/2015 - 04/2016

• Executed loan origination process, ordering credit reports, appraisals and preliminary title reports. • Negotiate the rates and terms of a mortgage (refinance or purchase loan). Submit full and completed applications to Processing & Underwriting for approval • Licensed to originate mortgages in California, Illinois, Minnesota, & Oregon. Must remain in full compliance of all NMLS federal and state regulations. NMLS ID: 1412991
Image Which Wich Superior Sandwiches

Which Wich Superior Sandwiches

Sandwich Artist | 03/2014 - 12/2015

·Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. ·Demonstrates a complete understanding of menu items and explains them to guests accurately. ·Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. ·Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift. ·Prepares food neatly, according to formula, and in a timely manner. ·Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. ·Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. ·Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. ·Understands and adheres to all quality standards, formulas and procedures. ·Maintains a professional appearance and grooming standards. ·Performs light paperwork duties as assigned
Image Cal Poly Pomona

Cal Poly Pomona

Technology Student Assistant | 03/2013 - 06/2015

1) Build and install classroom/lab instructional podiums and workstations 2) Maintain existing classroom/lab equipment and software (stationary and portable), including cleaning, testing, and re-imaging 3) Provide technical support for classroom/lab equipment and software before, during, or after class sessions, depending on the preference of the instructor 4) Deliver/pickup portable classroom/lab instructional equipment 5) Handle telephone calls, e-mails, and walk-in clients; elicit and document details of the end-user’s requests, concerns, issues, or problems; resolve or escalate requests as appropriate. 6) Use ticketing system to track and communicate end-user requests 7) Provide technical support for: - Wireless , VPN, and selected e-mail client configurations - File Services (ZFS), including web space and file storage - Selected I&IT campus applications, such as BroncoDirect and Blackboard - Other 8) Provide telephone support for the campus operators, as needed. 9) Provide support when staff members are out of the office, as needed
Education history
Image Cal Poly Pomona

Cal Poly Pomona

Bachelors | 2010 - 2015

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1501 Lincoln Blvd.#1014 Venice, CA. 90291