Rachel Dunn: Owner/Manager in Capistrano Beach, CA

All aspects of daily operations including hiring and training staff in Customer Service, Standards and POS System. Forecasting business for ordering produce, food and supplies as needed. Marketing shop through Social Media as well as Print Advertising and Community Outreach. Creating a healthy inviting environment for our employees to work as well as a relaxing informative place for our customers to purchase their juice. We offer the highest quality, freshest raw Organic Juice on the market. We have created a loyal customer base and are assisting many of our customers with their health issues.

Developed sales territory in Ventura County, including Channel Islands Harbor, Ventura Keys and Westlake Village. Became 2nd largest territory for growth in the country. I did this by planning and implementing several sales techniques, including direct marketing, demo days, Duffy Owner appreciation days as well as participating in traditional style boat shows both on land and in-the water. I sold between 35 and 50 new and used Duffy boats per year.

Worked within a high volume distribution environment. Followed established procedures and guidelines for order picking, packing and shipping.Worked within a team environment to manage customers returns through Patagonia's Ironclad Guarantee to determine if returned product needed to be repaired, replaced or refunded.