Renee Eberle: Marketing Coordinator in Mission Viejo, CA

• Responsible for coordinating all company events, including finding and booking talent/entertainment, managing payment for vendors and managing decor • Provide support to Tradeshow & Event Logistics Manager to include ensuring items are packed and shipped to location • Inventory management of backdrops, banners, promotional items and other marketing materials • Provide support to Marketing and Public Relations teams. Monitor online content, tag hits and track images for press releases • Responsible for all promotional items. Works directly with domestic and international vendors to negotiate best pricing • Process expense reports for VP and Marketing Department • Launched and currently maintain online company store, duties include selecting vendor, apparel and accessories, selecting looks for photo shoot, creating outfits and looks for website photos. • Support vendor management, researching new vendors, new promotional ideas/trends

• Coordinate and maintain all operations of sales order process and order analysis • Run daily reports for analysis and distribution to other departments • Monitor orders in ERP system to ensure timely shipping and prevent delays • Manage and analyze backorders to meet target fulfillment dates • Handle distribution and shipping to meet customer deadlines • Create order fulfillments, generate packing slips • Set up new customers in system, ensuring necessary contract agreements, purchase orders and payment information is complete • Expedite orders when required and monitor flow • Execute month and quarter end shipping goals • Handle contract renewals and billing • Approve shipments in system; verify orders are billed at correct shipping cost and service rate

• Sales order process and confirm receipt of orders • Allocate inventory items and determine ship dates using ERP system • Set up new customers in system, ensuring credit and sales tax documentation are current • Verify pricing and product availability in accordance with customer requirements • Ensure on-time shipment through order maintenance and management • Run and analyze domestic and international sales order reports, distribute to management daily • Generate customer invoices for all product sales • Interact with Sales, Marketing and Operations regarding product availability, pricing, or production issues • Manage all Accounts Receivable and initiate collection efforts • Manage and analyze outstanding accounts • Initiate RMAs (product and instrument returns)

• Process purchase orders and manage forecast per customer request • Point of contact for customers regarding status of order (pricing, rework of parts, QC, shipping, delivery) • Prepare quotes per customer request • Prepare daily shipping report and handle all discrepancies • Track and manage outstanding shipping orders (inventory, shipping, delivery dates) • Create daily failure analysis report and on-time delivery report for each customer • Issue RMA’s, process sales order transmittal forms (SOAF), and engineering change order forms (ECO) • Coordinate and schedule department conference calls and compose meeting minutes • Maintain RMA log and corrective action log • Maintain all customer account records