Roxana Stahl: Freelance Contractor in Carlsbad, CA

• Provide edited, complete, and accurate language translation, interpretation, proofreading, and other linguistic services from Spanish to English and English to Spanish.

? Managed domestic & international accounts with special focus on fortune 100 companies. ? Worked directly with clients to make sure that the contracts get followed per agreement. ? Measured customer satisfaction and created action plans to improve existing relationship. ? Conducted research on a variety of country requirements for specific products and shipments. ? Collaborated with various departments and help structured accounts where necessary. ? Negotiated payments, credit terms and contract volumes directly with clients. ? Assisted in locating alternate clients to distribute surplus product. ? Establish and negotiate contracts with freight forwarders, warehouses and brokers. ? Researched and coordinated documentation for various products and clients in different countries. ? Analyzed and ran sales reports and forecasts. ? Managed inventories from different warehouses and plants. ? Managed different projects to help with process improvement. ? Coordinated and followed up with samples. ? Initiated export/import documentation (ISF, commercial & proforma invoices, shippers export declaration, Nafta, weight, health, kosher, insurance certificates, packing list, CofA, etc.). ? Worked with FDA, USDA, and various governments compliance agencies to meet their standards and remain current with new laws and regulations.

? Held the primary role as main customer contact for key accounts. ? Contacted business owners from different industries and offered them technology services. ? Defined and formulated the best suited plan to fit various clients’ needs. ? Achieved 16% annual sales growth with new business opportunities and implement cost reduction strategies. ? Negotiated future contracts for current and new clients. ? Assisted clients with planning and implementation of various projects. ? Wrote, reviewed, customized and negotiated clients contracts based on their specific needs. ? Generated new sales markets by expanding into new industries. ? Prepared and structured various projects including website and application development and internet marketing campaigns, utilizing both domestic and offshore resources. ? Designed and created quarterly service arrangements to accommodate a new market segment and achieved ongoing revenue flow. ? Analyzed business financials, forecasted and prepared budgets. ? Reorganized and updated all Google AdWords and AdWords Express campaigns projects. ? Conducted Facebook, Twitter & LinkedIn Page Optimization and Maintenance.

? Implemented contract execution, trade management and customer relations for all International markets. ? Administered the logistics of all international orders (Air, Ocean, Rail and Inland). ? Researched and analyzed regulations of all various countries. ? Controlled, processed and supported domestic and international sales of the company. ? Arranged and booked all transportation and follow up with shipments of various freight forwards. ? Translation of Ingredient Statements from English to Spanish. ? Analyzed and ran sales reports and forecasts. ? Managed customer accrual marketing rebate program. ? Coordinated and participated in food industry trade shows. ? Oversaw and updated freight variance reports and P&L. ? Worked directly with freight forwarders and brokers in arranging commissions. ? Coordinated and followed up with sample program. ? Initiated export/import documentation (ISF, commercial & proforma invoices, shippers export declaration, Nafta, weight, health, kosher, insurance certificates, packing list, CofA, etc.). ? Worked directly with traders, brokers and clients on various projects, generating sales.

? Reviewed and entered sales contracts into CRM system. ? Worked with traders to help complete schedules, reports and pricing in the US and all international markets. ? Arranged and followed up with samples. ? Initiated all export/import documentation. ? Managed and coordinated special projects as needed. ? Administered the logistics of all international orders (Air, Ocean, Rail and Inland). ? Researched and analyzed regulations of all various countries. ? Prepared accounts receivable and payables. ? Worked directly with freight forwarders, and transportation in arranging payment. ? Helped coordinate Trade Shows. ? Maintained and updated freight variance reports. ? Provided customer service to clients regarding commodities.

Translations and Interpretations Provide medical interpretation services for patients and health care professionals in hospitals, clinics throughout the cities, including interpreting clinic procedures, health information, medical treatment, lab results and policies and procedures. ? Assist clients in completing required medical forms, program eligibility forms and applications for social services. ? Provide sight medical translations. ? Assist medical staff and/or patients to schedule various medical and/or community resource appointments by telephone. ? Promote professional interpreting standards adhering to the interpreting Code of Ethics. ? Assist public health nurses to do home visit interpretations.