Samantha Yapp: Business Development in Oakland, CA

Account/Delivery Management - Developed & managed key buyer relationships for Fortune 100 and 500 accounts including world’s #1 social media company - Worked with channel partner to identify net new opportunities within diamond and foundation accounts - Managed re-contracting & negotiations for accounts - Provided support to 24 consultants that were deployed across 6 countries worldwide & 5 locations within the U.S. to address delivery challenges and needs - Drove accuracy of billing & reporting to customer & managed all travel/expense for resources staffed on projects Business Operations - Managed on-boarding of new resources, incl execution of background checks, asset distribution & electronic access to customer sites - Qualified, prescreened & set-up interviews for net new adds to projects - Contributed to the invoicing process including calculation of completed units of service & reported actuals - Managed & contributed to forecasting accuracy by preparing accurate forecast reports & analyzing burn rates, working closely on reporting and comparison with finance - Managed sub-contracting agencies & reconciled time reporting anomalies - Manage & increased effectiveness & efficiency of support services w/ finance and senior management Sales Enablement Regional Lead - PoC for regional sales team to support account opptys, growth and relationship mapping - Managed offshore leads in India to deliver account support - Managed all scheduling, collaboration and delivery for all regional AP sessions LGBT Board of Directors and Champion for NA - Planned and executed events across NA - Attended Out and&Equal Conference to assist in broadening understanding & knowledge in LGBT community

Event Manager/Community Outreach - Managed all events (15 annually) from start to finish for the Region to broaden community interaction and outreach, including but not limited to charitable events, family events, CMO Summits, Omni-Channel Events and corporate team building events throughout the fiscal year - Point of contact for all event coordinating and planning, working side by side with onsite coordinators on top of my own delivery and management - Managed budgeting annually for all community outreach, events and customer projects, down to every detail, tracking spend and approvals - Worked side by side with leadership to shape and mold details and information for quarterly town hall meetings - Implemented and designed monthly regional community newsletter, covering important details across the region and introducing new joiners - Point of contact for all new hires in the region with questions or concerns regarding best practice, tools and all around assistance getting to know the business - Joined Global Event Planning Committee in order to contribute in keeping our Northwest Regional flavor alive, as requested by the COO - Worked side by side with leadership in planning, site visits and execution of contracts for marketing events in the Northwest Region

Freelance event planner/designer and photographer; -planned, conceptualized and executed events across NA for weddings, baby/bridal showers. -worked with brides on concepts and designs, and executed within budget -managed all logistics and vendors leading up to and including day of the event; this includes getting my hands dirty and designing and finalizing DIY projects -traveled around the world for photography; including studying abroad for photography with a small team in Mongolia