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Samditi Chopra: Assistant Store Manager in Melbourne

Samditi Chopra

Assistant Store Manager
Melbourne | AU
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Summary

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Work experience
Image Telstra Partner Store

Telstra Partner Store

Assistant Store Manager | 08/2018 - Current

• Answer Telstra In-bound calls and solve customer Account related queries • Handle inquiries related to Billing and Collections • Raise monthly purchase orders • Review and approve Invoices • Handle supplier queries and Transfer calls to the concerned/ Level 2 support team • Offer latest launched products by Telstra to the customers and close the sale • Up-sell/ Upgrade of higher spend Telstra telephone plans to the existing customers • Meeting all KPIs of Call Quality, Adherence and Average Handling Time (AHT) • Accept secure payments on phone via Credit Card & Savings a/c • Invoicing and recording entries in QuickBooks/MYOB • Create purchase orders for the stock management of all the necessary hardware/ inventory • Efficiently handle multiple customer calls during peak hours • Close the store at the end of business day, and email the Financial details to the Head Office and Management
Image KC Tax Solutions

KC Tax Solutions

Assistant Accountant | 08/2017 - 06/2018

• Worked with basic tax returns • Keep a backup of all the updated Client information • Assisted Senior Accountant in Data Entry, and distribution of Coded Reports and Client file management • Experienced in Bookkeeping • Verse with Computerized and Manual Accounting for all the modules such as Accounts Payable, Accounts Receivable, Cash Management, General Ledger and Inventory Modules • Prepared Bank, Cash positions, EFTPOS and Budget statement
Image Khulbhushan Chartered Accountants & Association

Khulbhushan Chartered Accountants & Association

Assistant Accountant, Punjab, India | 04/2013 - 03/2016

(CPA Assessed) • Tracked Bank charges • Provided taxations such as VAT (Value Added Tax), Service Tax, TDS (Tax Deducted at Source), Payroll Tax, Individual and Company Tax Return • Supervised and Coordinated the subordinates to ensure smooth Accounting and • Prepared Accounting vouchers • Recorded all Accounting Transactions using "TALLY" on Daily basis • Part of the external Statutory Audit team, visiting Banks periodically to conduct Audits
Education history
Image Charles Sturt University

Charles Sturt University

Masters of Professional Accounting

Image Guru Nanak Dev University

Guru Nanak Dev University

Bachelors of Commerce

Image Punjab Technical University

Punjab Technical University

Masters of Business Administration

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1501 Lincoln Blvd.#1014 Venice, CA. 90291