Sarah-Marie Doherty: Administrative Underwriting Assistant in Mississauga, ON

Providing insurance in the sport and entertainment industry. Specializing in the underwriting and issuance of motosport and contingency policies. I work with a number of brokers across Canada to ensure the safety of those attending and participating in sporting events.

In the role of claims adjuster, customer service representative and training assistant at Assurant Solutions - I managed upwards of 100 customer inquiries and claims per day. My claims expertise ranged from life payouts, unemployment, travel benefits and collision damage insurance. In addition, I worked on a 3 month project of training new hires in areas of creditor insurance, mobile care for Costco & Samsung and credit card insurance retention.

At Green Savoree Racing Promotions, my core responsibilities were in providing elite customer service to guests of the event during their ticket purchase process. In addition, I had the opportunity to work on many projects including the creation of Rookie Racers, Driver Media Tours, and Event Planning for the Honda Indy 200 in Mid-Ohio.

While working in Merchandise, I was stationed at the Allstar Resort Properties assisting in sales and customer service. Tasks from floor stock, direct selling and of course providing magic moments, I assisted in ensuring that the guests of Walt Disney Parks & Resorts were being treated like a VIP from the time they left their hotel, to the time the returned. In addition, working as an attractions Cast Member, I was responsible for the heath and safety of guests aboard my specific rides in Magic Kingdom.

Elected President of the Sport Management Council, I was responsible for 22 direct students and ensuring that we were able to provide incredible networking and social events - on and off campus. Interviewing, training and electing roles was included in my necessary tasks in this role. In addition I was responsible for arranging liability coverage, transportation and supervision for the safety of the students traveling with us to and from events.