Graduated from a highly-ranked program at the University of Washington’s Foster School of Business that uniquely combined the elements of a startup accelerator with an MBA-level curriculum. The program emphasized practical business development, strategic innovation, and foundational business administration skills, preparing me to deliver measurable results in organizational settings.

Key achievements include:

Leading the development of the Roam Toothbrush, a patent-pending product, through cross-functional collaboration and agile methodologies.
Finalist in the 2024 Dempsey Startup Competition, recognized for financial modeling, market analysis, and strategic pitching.

Specialized in opportunity recognition, venture planning, and program management.
I bring a combination of leadership, analytical thinking, and execution to solve complex business challenges and drive impactful results.

University of Utah – Salt Lake City, UT | GPA: 3.51
Emphasis on Strategic Planning, Organizational Behavior, Financial Management
Key Coursework: Strategic Management, Organizational Leadership, Advanced Project Management, Corporate Finance

Creative Agencies

Fashion

Outdoor

Snow

Streetwear

Swim

Yoga

Health & Fitness

Skiing

Product Management

product marketing

Consumer Goods Development

Outdoor and Adventure Gear

Design Thinking

Sustainable Manufacturing

Travel and Exploration

Sustainability

Health and Wellness

Development - Product

Driving Customer-Centric Growth through Program & Product Management | Enhancing Engagement, Streamlining Operations, and Delivering Strategic Impact

Other

Roam Toothbrush Case Study | Figma

Developed and launched the Roam Toothbrush, an eco-friendly, patent-pending travel toothbrush designed for sustainability and portability. This innovative product was conceptualized as part of my capstone project during the Master of Science in Business Administration program at the University of Washington.

Key achievements include:

Leading the end-to-end product development lifecycle, from ideation to manufacturing.
Securing patent-pending status and advancing to the finals of the 2024 Dempsey Startup Competition.
Collaborating with cross-functional teams to design, prototype, and market the product.
Addressing supply chain challenges by partnering with global manufacturers to scale production.
This project exemplifies my ability to drive innovation, manage complex projects, and deliver impactful solutions in competitive markets.

Roam Toothbrush Case Study | Notion

The Roam Toothbrush is a patent-pending, eco-friendly product designed to transform personal hygiene for individuals on the move. It combines innovation, sustainability, and convenience, addressing market needs for portable hygiene solutions. This case study showcases my expertise in end-to-end product development, strategic market validation, and leadership in cross-functional collaboration.

Key Highlights:

Directed the full product lifecycle from ideation to market launch.
Secured patent-pending status (US20240225257A1).
Validated market demand through a Kickstarter campaign, earning "Project We Love" recognition.
Advanced to the finals of the 2024 Dempsey Startup Competition for innovation and product strategy.

I specialize in driving operational efficiency, enhancing customer experiences, and delivering strategic innovation. With over six years of experience in product management, program leadership, and customer engagement, I have consistently achieved measurable results across industries including outdoor retail, health services, and consumer goods.

Key Highlights:

Increased e-commerce performance by 15% at Black Diamond Equipment through strategic roadmapping and cross-functional collaboration.

Designed and launched the patent-pending Roam Toothbrush, an eco-friendly travel product developed during my master’s capstone, which advanced to the finals in the Dempsey Startup Competition.

Improved customer retention by 20% at SelectHealth through personalized engagement strategies and optimized service delivery processes.

As a former professional skier with over a decade of experience in outdoor sports, I bring a unique perspective to product research, field testing, and innovation. My passion for outdoor exploration drives my commitment to creating products and services that empower users and meet business objectives.

Let’s connect to discuss how I can contribute to your organization’s growth and success!

Directed the product lifecycle of an eco-friendly travel product, achieving patent-pending status and improving adoption by 15%.

Developed scalable feedback systems to guide product iterations and ensure market alignment.

Led cross-functional teams in design, engineering, and marketing to enhance product functionality and scalability.

Product Manager – Consumer Goods Innovation (Capstone Project)

Streamlined e-commerce testing workflows and consumer feedback processes, leading to a 15% increase in sales.

Implemented inventory systems that recovered $1.3M in assets and reduced manpower needs by 25%.

Collaborated with product and leadership teams to turn market insights into actionable product strategies.

Program Manager – E-commerce & Inventory Optimization

Led cross-functional initiatives to enhance client engagement, resulting in a 12% improvement in SMB satisfaction and retention.

Developed and implemented customer feedback systems to align service delivery with stakeholder needs.

Designed and executed strategies that streamlined event workflows and improved supplier alignment.

Program Manager – Customer Experience

Boosted customer retention by 20% through data-driven engagement programs and communication strategies.

Collaborated with product teams to streamline service delivery and improve response times, increasing customer satisfaction.

Analyzed user data to identify trends, contributing to revenue growth through strategic adjustments.

Customer Success Specialist – Retention & Engagement

Enhanced customer service efficiency by optimizing workflows and refining operational processes.

Designed and led training programs for new hires, fostering consistent service standards and productivity.

Sales & Service Optimization Specialist

Find out detailed information about Scott Damon, Driving Customer-Centric Growth through Program & Product Management | Enhancing Engagement, Streamlining Operations, and Delivering Strategic Impact in Seattle, Washington

Scott Damon: Driving Customer-Centric Growth through Program & Product Management | Enhancing Engagement, Streamlining Operations, and Delivering Strategic Impact in Seattle, Washington

Scott Damon: Driving Customer-Centric Growth through Program & Product Management | Enhancing Engagement, Streamlining Operations, and Delivering Strategic Impact in Seattle, Washington

Scott Damon

Roam Toothbrush Case Study | Figma

Roam Toothbrush Case Study | Notion

Roam Toothbrush

Black Diamond Equipment

Sodexo Live!

SelectHealth

America First Credit Union

UW Foster School of Business

University of Utah

Salt Lake Community College

Olympus High School