Shane Gannaway: Writer - Freelance Content Writer in Austin, TX

Conducted extensive internet research to provide facts and statistics for articles and blogs. • Ghostwrote articles for different clients and agencies in a variety of industries, incorporating relevant SEO terms and interlinking. • Managed competing deadlines with efficiency. • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content. • Worked with editors and content writers to diagram and write sentences designed specifically for ESL learners.

Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business. • Kept updated knowledge of menu and promotions, recommending specific items according to preferences • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity. • Folded napkins and prepared silverware sets to provide adequate supply for host station.

• Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms. • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions. • Maintained clean sales floor and straightened and faced merchandise. • Answered product questions with up-to-date knowledge of sales and store promotions.

Identified and eliminated website bugs to improve user experience. • Worked with team of copywriters and content writers to oversee results of job performance. • Maintained content marketing calendar to schedule all aspects of creation and delivery. • Collaborated with marketing and design teams to develop and plan site content, layout and style. • Maintained websites for branches of Living Direct which included Compact Appliances and Wine Cooler Direct, among others. CREATIVE WRITING Just recently I've finished editing the second draft of my first novel; I'm working on self-publishing my first poetry chapbook which will be entitled The Breaking Wheel; and I'm amassing a modest short story collection, most of it horror, which I'll also be attempting to get published.