Shannon Boice: Event Coordinator

Negotiating/Selling/Planning thousand-dollar contracts for weddings/corporate events; over $275,000 in contract sales year to date • Coordinating work tasks, ensuring customer satisfaction, creating brand loyalty, high Google customer rating • Adapting new business strategies to maximize revenue within COVID era • Maintaining professional relations with venues, planners and caterers across the DMV area • Conducting site evaluations for future business opportunities

• Delivering exceptional customer service • Skillfully anticipating and addressing guest's service needs • Possessed strong interpersonal skills requiring communication, teamwork, flexibility, and cohesiveness with staff and management • Maintaining constant poise and focus under pressure serving high end customers within an often-overcrowded event atmosphere such as live band entertainment and the White Marlin Festival • Aptly recommending additional menu items to up-sell/increase sales

• Greeted golfers and maintained professional relations with frequent costumers • Assisted in coordination of large golf outing events up to 500 people such as charity golf tournaments, weddings, celebrations • Skilled in working in a fast-paced environment simultaneously tending bar • Managed cash register transactions and bar inventory