Golf

Director (Country Head) Of India Operations

Logistics, Shipping & Operations

From first job as a counter boy in a coffee shop in 1998 to leading a global environmental agriculture brand and its operations as country head in 2020. A global award winner in customer innovation and experience in Seattle in 2019. With over 22 years of hands-on experience, I have rich expertise in business strategy, heading customer service and customer experience operations for a 4000+ organization, servant leadership, solving big organization problems, P&L management, client relationship management, impact sourcing, innovation and strategic approach for driving business functions across Govt and private sector. I made a conscious effort in following my passion to work in a people management role and working closely with senior Govt officials, bureaucrats, Industry leaders, members of parliament and chief ministers on growing the rural economy by bringing growing the BPO sector in hinterland and bringing jobs to Indian rural youth who mostly belong to farming families. I have been fortunate to lead big teams of 4000+ employees across 20 locations in 8 states of India and served Indian as well as global customers, help and empower 25,000 rural boys and girls to earn their livelihood year on year and bring economic sustainability to more than 1,00,000 citizens in 20 villages in India. I have developed extensive experience in managing a big organization while I worked with the founder and the board of RuralShores. A life-long athlete and a sportsman, I continue to learn from failures and constantly working on self-improvement through books and real-life experiences while helping others be their world class best, I am often appreciated by school, college mates and colleagues for being a servant leader since high school.

• Representing Urth Agriculture as Country Head while working closely with the CEO & founder.
• I am responsible for growing the India business by partnering with Big Agriculture Indian firms
• Responsible for defining and creating marketing and sales strategy for India region
• Set to achieve $100 Million business in the first year of starting operations with a commitment to serve Indian farmers and big Agriculture firms deliver exceptional results in crop quality and productivity with Urth's organic fertilizers and other patented revolutionary products


RuralShores Business Services, A Social Enterprise, India (Bangalore-Gurugram)

Managed a team of 1000 members and lead two of the largest portfolios of organization.
?	Received "captain of the month" award in Aug'2010 for lowest attrition and for exceeding revenue targets.
?	Received "Best Manager award" by the customer for exceeding customer objective in 2010.

Sr Manager

?	Managed a span of 130 team members for a large Telecom customer.
?	Received "People's award" in June' 2006 for exceeding lowest attrition targets during ramp up.

Assistant Manager

?	Conferred with "Top performing team member for the quarter" for exceeding quality target of 99% with an average score of 99.50%.
?	Contributed in streamlining the process by being part of a green belt project post transition.

Process Associate and Trainer

was part of the Sales and Marketing team and used to sell space on the website for ads.


WORK EXPERIENCE
?	Contributed to portal's online presence by creating a database of customers all across Delhi and helped the site reach 1lac hits during my tenure.

Sales Officer

?	Always exceeded performance targets and earned performance-based incentives.
?	Operated from one of the biggest bank branches in central Delhi because of good communication and customer handling skills.

3 months.
• Got exposure to interact with senior govt officials, politicians, ambassadors and famous personalities which helped and enhanced my customer handling and communication skills.

relations officer in just

Find out detailed information about Shobhit Sharma, Director (Country Head) Of India Operations in Gurugram

Shobhit Sharma: Director (Country Head) Of India Operations in Gurugram

Shobhit Sharma

Urth Agriculture

Aegis BPO

Hutch/Vodafone

E-funds International

Delhi123.com

Bert Associates- Partner of HDFC Bank

Sugar & Spice, Oberoi Group

Delhi University

Indira Gandhi University