Susie Le: Business Development Manager in Huntington Beach, California

• Supported overall area of Buyer’s responsibility. • Assisted Buyer for the Planning and execution of buying consisting of negotiation skills, vendor relations, problem solving, sense of urgency, and quick reaction to business trends (reorders, markdowns, cancellations, etc.). • Attended Meetings with vendors to view product lines. • Prepared and reviewed daily/weekly/monthly reporting. Analyzed performance with Buyer. • Prepared reports for key vendors and sent reports to sales reps. • Assisted Buyer of sales, gross margins, and management of open to buy. • Communicated with vendor visual teams to ensure correct execution of merchandise in store. • Traveled to all HSS locations to merchandise product weekly, transferred product accordingly to meet sales goals, and managed inventory. • Monitored all sites regularly to check for inconsistencies, errors, and customer service experience and brand-enhancing improvements. • Responsible for entering all purchase orders in Retail Pr

• Assumed overall responsibility for the store. • Performed all sales counter functions, point of sale(register) functions and store administrative functions. • Lead by example in providing exceptional customer service. • Trained and motivated the store sales crew to provide exceptional customer service. • Responded immediately to any customer complaints and resolved them quickly. • Drove store sales and profit to exceed budget. • Controlled costs and scheduled payroll according to HSS objectives for labor productivity and customer service. • Ensured that the store kept proper amounts of inventory on hand, sufficient to meet customers’ needs, but also in line with inventory investment goals. • Ensured that the inventory was maintained in a clean and orderly fashion. • Ensured that sales crew received product and assisted in merchandising product properly. • Had strong knowledge of store security measures and advised employees on company approved methods of preventing loss.

* Provides Web Support for Allergan Direct, On-Line Portal for E-Commerce ordering and bill pay. *Interface with SAP CRM, ECC, FI and other key applications. * Commicnates with systems analysts and users to ensure that information technology designs meet the needs of the end users (both internal within Allergan and external customers). *Ensures data integrity, creates and distributes reports. * Assigns appropriate security roles for Allergandirect.com system access for internal and external users.