Taryn Stiles: Special Sales Insurance Advisor

Uses knowledge and selling techniques to build value in the product tailored to the customer, overcome objections & solve prospect or policyholder problems to convert leads into sales. -Develops quotes and submits applications based on acquired risk information and customer requirements. Cross sells for additional lines of insurance. -Advises prospects and policyholders on coverage, coverage limits and regulations. -Maintains sales goals monthly, while exceeding and meeting expectations. -Auto conversion of 44%, Home conversion of 42% monthly

-Front line contact, greeting and checking in members. -Opening duties, such as pool test, AED check, and cleanliness of front desk. -Billing inquiries for declines/past due memberships. -Updating credit cards on membership accounts. -Answering phone calls with correct salutations, and telephone etiquette. -Handling member requests, during visit to club.

- Multi-Line Insurance Sales - Service support for agent - Online/Field Marketing - Provided daily coverage inquires, policy changes, transfers, rewrites, and quotes - Identify Customer Needs - Establish Relationships with new and existing clients - Business Networking

- Worked 3rd party leads with prompt follow up methods - AllWebLeads, Hometown Quotes, NetQuote, State Farm Warm Internet Leads - Inside/Ouside Sales - Establish relationships with new and existing clients - EMAIL, NECHO, LYNC, ABS, PRO+, ACORD/CERTIFICATES OF INSURANCE

- Provided daily coverage inquiries, policy changes, transfers, rewrites, and quotes - Schedule/confirm appointments, identify customer needs, and market appropriate products & services - Answer phones and field questions - Sales/Service support for agent and staff - BOD, EMAIL, NECHO, LYNC, UAX, ABS, DSS, CLAIMS, PRO+, ACORD/CERTIFICATES OF INSURANCE - Establish relationships with new and existing clients - Proficiency with MS Office Suite - Follow ups with customers on late pays, DSS, service issues, faxing, emailing, phone calls - Prepare IFR and Meet & Greet packets for agent appointments

- Schedule/confirm appointments, identify customer needs, and market appropriate products & services - Answer phones and field questions - Sales/Service support for agent and staff - BOD, EMAIL, NECHO, LYNC, UAX, ABS, DSS, CLAIMS, PRO+, ACORD/CERTIFICATES OF INSURANCE - - Establish relationships with new and existing clients - Manage agent's calendar and confirm appointments - Proficiency with MS Office Suite - Follow ups with customers on late pays, DSS, service issues, faxing, emailing, phone calls - Prepare IFR and Meet & Greet packets for agent appointments - P&C licensed, in process of SSA/LSA agreement - State Farm Bank Certified

- Answered phone calls, using correct salutations and telephone etiquette - Recorded guest comments or complaints, and referring guests to management as necessary - Made copies, sent faxes promptly, handled all incoming and outgoing correspondence. - Assisted guests with any requests during visits, housekeeping, complaints, issues, etc. - Front line contact - greeted, checked-in and issued room keys to guests. - Opening/Closing duties for the Deli - Made customers/club member's protein shakes, and coffee beverages - Restocking throughout shifts with product

- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. - Maintained visually appealing and effective displays in the store. - Operated the registers to process cash, check and credit card transactions - Answered customer questions and addressed problems and complaints in person and on the phone.

Cared for two children, ages 4 and 8; Maintained child-friendly environment with engaging activities, and continuous access to the outdoors. - Promoted good behaviors by using the positive reinforcement method; Engaged children with games, books and puzzles.

- Managed payments and client requests with exceptional customer service - Cleaned and maintained the beverage area, display cases, equipment and order transaction area. - Prepared and served hot and cold beverages. - Completed opening and closing duties, including restocking items and closing out the cash drawer