Thai Pham: Director of Operations in HUNTINGTON BEACH, CA
Thai Pham
Director of Operations
HUNTINGTON BEACH | United States
Skills
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Industries
Fashion
Summary
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Activity
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Work experience
HONOR THE GIFT
Director of Operations | 02/2020 - Current
- Defining, implementing and revising operational policies and guidelines for the organization
- Developing and executing new growth directives
- Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
- Working with the human resources department to develop and implement staff evaluation parameters
- Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance
- Keeping track of the company’s revenue margins and conduct budget reviews to maximize profits
- Overseeing client support services
- Managing procurement and resource allocation
Publish Brand inc.
Director of Operations | 08/2013 - 09/2019
Objectives of this Role
- Collaborate with executive-level management in the development of performance goals and long-term operational plans
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
- Set strategic goals for operational efficiency and increased productivity
- Work with project managers in the development of financial and budgetary plans
- Analyze current operational processes and performance, recommending solutions for improvement when necessary
Daily and Monthly Responsibilities
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
- Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs
- Uphold organization policies and standards, ensuring legislative regulations are followed
Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment
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