Veronica Bradley: IT Consultant in Carlsbad, California

Led kick-oƦ for 3 large Salesforce projects - including workshops, Steering Committee initiation, communications planning, and timeline creation - Created the FY25 Salesforce implementation roadmap for Customer Success - Led UA T & documentation of new process for data entry of new type of Partners

Led a large cross-functional Salesforce project through to launch for the US & Canada and established the framework for future launches globally - Coordinated 3 months of testing, feedback, and sign-oƦ from multiple stakeholders - Facilitated 40+ hours of User A cceptance T esting with ~20 end users across functions - Worked closely with IT Engineering to lead enhancement & bug intake and subsequent testing throughout 10-week UA T and 4-week hypercare - Produced stakeholder communications throughout the entire project lifecycle Facilitated prioritization of ongoing enhancements with Sales Ops & IT, ensured timely development, led UA T, and wrote communications for stakeholders & end users Management Consultant -- Accenture, Los A ngeles

(3 large projects): - Mapped end-to-end sales processes & translated into technical requirements - Facilitated business process & solution design decisions with client leadership - Led onshore & oƦshore development teams - Designed training curriculum and led content creators for 3 launches - Managed user acceptance testing, training, and communications - T racked project timelines, deadlines, risks, and mitigations

- Worked with global Healthcare Informatics team to map document control process - Compiled databases of regulatory metrics & created time-saving SharePoint resources - Drafted ResMed's responses to trade orgs on mobile health apps & FDA regulations - Completed medical device regulatory submissions for health authorities in LATAM