William Jordan: Trail Builder in Darlington, South Carolina

Summer: Maintain and repair a fleet of 100+ downhill, enduro, and cross country bikes. Perform repairs and maintenance on customers' bikes as needed. Assist customers in parts selection and bike setup in the showroom Winter: Rent and Maintain a demo fleet of skis and snowboards. Tune and setup customer skis/boards Test ski bindings Run the cash register for the sales floor

● Develop trail systems with minimal impact to the surrounding environment ● Use techniques to build in a sustainable manner ● Maintain tools and equipment provided by the company

● All responsibilities of previous position ● Supervise the mechanics/technicians and assist with scheduling conflicts ● Assist with inventory control and ordering parts, backshop supplies, and gear

Mtb Nationals and 3X UCI World Cup) ● Maintained and repaired a fleet of 100+ downhill, enduro, and cross-country bikes; including drivetrain repairs, brakes bleeds, wheel builds, and suspension service. ● Repaired customers' personal bikes of all different brands from weekend warriors to Professional level riders. ● Assisted customers on the sales floor with parts selection and bike setup. ● Winter duties included: ski/snowboard demo fleet rental and sales, fleet maintenance and tuning, and customers' ski/snowboard tuning. ● Assist Manager with maintaining shop supply and back stock

Performed tuning and maintenance on customers bikes. Assembled bike for the showroom floor and boxed bikes to be shipped to other locations.

* Assembled bikes and properly boxed new bikes for shipping to other stores. * Performed tuning and maintenance on high end racing bikes to simple, entry-level bikes. * Rebuilt and tuned bike suspensions. * Built customer relations through assessing customer needs, making recommendations, and supporting customer decisions to provide the best experience.

Managed daily operations to ensure a positive customer experience and maximize sales.

Maintained a fleet of over 100 mountain bikes and a 30+ mile trail system

Maintained and repaired a fleet of over 100 rental bikes including single speed hardtails, geared hardtails, fullsuspension, and fat tire bikes. ● Worked in a fast-paced, team environment to properly handle guest relations. ● Developed trail building skills and techniques with minimal impact to the surrounding environment.