Zakary Lassig: Assistant General Manager in Salt Lake City, UT

My primary focus at this job is to ensure that customers receive quality service in a timely manner, and maintaining proper conduct from team members under my supervision as a shift leader. Some secondary responsibilities included: Labor management, delegation, inventory counting, cash management, coaching team members, supporting the general manager, and ensuring a shift runs correctly under circumstances of stress.

At this job, I provided a friendly environment as well providing a resource for customers to come to when they had questions or doubted information. I also provided excellent customer service whenever a transaction transpired.