Aaron Talwar: in Seattle, WA

Maintained positive client relationships with a focus on achieving brand goals: responsible for the development and implementation of voluntary advocate networks with strategic oversight of the day-to-day client relations, team management, and account management for top 25 pharmaceutical clients (based on sales) • Identified new business opportunities within existing networks and client partners; utilized key relationships with clients to educate them on PHP services: elevated Statement of Work (SOW) from $800k in 2014 to $1.9 million in 2015 • Supervised a talented team of 4 in the creation and maintenance of patient networks: evaluated performance, recommended staffing assignments, and training/coaching necessary to support client needs • Directlymanaged annual SOW/budgets, project scopes, change in scope, financial tracking (monthly and quarterly), and schedules for 6 accounts • Served as the primary liaison between the company account team and the clients; orchestrated resources to deliver against proposed plan and course corrected as needed to promote efficiencies and recognize deficiencies • Led and supported development of patient advocacy programs, digital/print marketing assets, and outreach tools