alecia slagle: in Costa Mesa, CA
alecia slagle
Costa Mesa | United States
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Summary
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Work experience
United Interiors
Customer Service Reprepsentative | 06/2016 - 12/2019
Fostered and built robust working relationships with vendors.
Processed and control complex orders, taking action when needed.
Built effective team relationships with sales reps to manage all aspects of accounts.
Liaison between furniture installers and clients to ensure a smooth installation.
Tracked all vendor orders to assure the accuracy of on-time product delivery.
Prioritized invoicing to provide accurate and timely invoicing
HYI Footwear
Customer Service / Sales Coordinator | 12/2004 - 10/2015
• Central liaison between sales, administrative teams and overseas agents on a daily basis.
• Part of original ecommerce set-up team which resulted in all dotcom sales.
• Process and EDI and allocate over $500,000 of inventory on a weekly basis
• Handled customer inquiries thoroughly and professionally.
• Responsible for purchase order creation to overseas agents.
• Product Item/UPC set up using 1WorldSync
• Traveled to National trade shows as part of the set-up and support team
• Processed return authorizations
• Created Product Offer on Retail Link from information received from Salesmen
HYI Footwear
Customer Service Representative | 12/2004 - 10/2015
Footwear Manufacturer/Importer
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