Alexis Ensley: Patient Service Representative in Soquel

• Educate patients on plans for treatment and payments • Assist patients in filling out check-in and payment paperwork • Take copayments • Balance deposits and credits card payments each day • Cooperated and communicated effectively with physicians • High level of personal accountability • Use Epic/EHR to schedule and manage patient appointments • Transitioned from scheduling in IDX to Epic • Assist in resolving and satisfying client requests and internal operational issues • Transitioned from handwritten to electronic payment collection systems

• Provided excellent customer service sewing and sample making • Qualify and educate potential design clientele on services offered • Provided support with all phases of the design process including consultations, site visits, design development, presentations and delivery • Produce brand appropriate presentations, design concepts, garment construction and alterations in a deadline-oriented environment on expedited timelines

• Coordinated and managed all salesmen samples • Maintained sample inventory organization and filing • Provided support on tight timelines

• Brand representative for Perry Ellis Mens and Keds Shoes • Managed relationship with multiple department stores to achieve effective visual representation of brands and inventory • Reviewed and adjusted displays for maximum sales capacity dependent on clientele