Amador Anque: Global Order Entry and Processing Clerk in Carson, CA
Amador Anque
Global Order Entry and Processing Clerk
Carson | United States
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Work experience
Stussy, Inc.
Global Order Entry and Processing Clerk | 01/2017 - Current
I actively support the Sales Operations Coordinators by entering and tracking all inbound orders from the rep force as well as tracking and processing completed picks from the warehouse. Other responsibilities include, but not limited to, assisting the coordinators in identifying gaps in current processes, collaborating with other departments both within and external to sales operations, as well as deploying new processes that create efficiencies.
Nordstrom
Sales Associate | 05/2012 - Current
I effectively achieve sales goals and build a genuine, personable relationship with clientele by listening and communicating with customers in order to earn their trust and their business. In a short amount of time I achieved exceptional service recognition from my superiors and peers, garnering the responsibility of seamlessly transitioning new hires into the culture of the company.
Stussy, Inc.
Online Customer Service Lead | 04/2015 - 01/2017
I managed the online customer service department for www.Stussy.com . I thoroughly engaged with our U.S. online clientele via phone and email correspondence, resulting in a genuine dialogue with customers in order to achieve superior customer service. I helped increase Stussy’s online presence in the marketplace by solving customer inquiries in a complete and timely manner, resulting in higher volume of sales, and an increase in repeat customers.
5&A Dime
Manager | 10/2009 - 08/2011
I managed and monitored the upkeep of the sales floor, window displays and presentation of the shop, highlighting the key items of every season. I allocated resources, coordinated, and co-produced in-store events that drew in new clientele and introduced new merchandise. I contributed to the web shop via blog posts, accounting of merchandise, web sales, and event postings. I mentored and coached interns seeking an education in the independent retail apparel industry.
Temecula Dance Company
Dance Coach / Front Desk Management | 12/2006 - 08/2009
I increased the interest level of students in the art of tap and hip hop dance by 20%, coaching students as young as five years old through adults. I provided coaching for beginner, intermediate, and advanced level students. I received recognition for constantly improving the execution and performance of all competitive dance teams. I assisted in the accounting of new clientele, monthly tuition, student attendance, and individual class progression.
909 Hip Hop Dance Troupe
Creative Director | 06/2004 - 06/2005
I assembled, choreographed, and co-produced a team of 32 talented dancers to compete in dance competitions across California. I managed a team of five choreographers in order to develop the talent of each dancer, and help produce high energy routines throughout the year. I was solely responsible for the creative vision, execution, and finished product that was performed for audiences of 2,000+.
Education history
University of Phoenix
Bachelor's of Science | 2012 - 2014
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