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Amir Tavafifard: Client Service Representative in Cucamonga, CA

Amir Tavafifard

Client Service Representative
Cucamonga | United States
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HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary

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Activity
Projects

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Work experience
Image Bank of America

Bank of America

Client Service Representative | 08/2019 - Current

• Consistently exceed BCR target goal of 5% • Generate new business clients and create lasting relationships with clientele • Advise and educate customers on online service offerings, new account information, and promotional offers • Deliver prompt, accurate, and professional customer service leading to highest customer satisfaction scores • Maintain a balanced cash drawer with accuracy and precision
Image Refugee Advocacy Club

Refugee Advocacy Club

Finance Coordinator | 11/2019 - Current

• Function as a part of a team to advocate for refugee populations in the Inland Empire • Write and research grant opportunities for refuge assistance within the area • Balance budgets, and help determine distribution of monetary aid to local and global refugee families • Created a website for the organization to promote awareness about refuge issues, incorporate tech assistance and provide a global platform for outreach • Create COVID-19 crisis fund for local refugee communities and promote awareness for international refugee populations via social media platforms • Organize quarterly workshops for refugee families to aid in degree certification, networking, resume building, and finding a mentor
Image Sea Star Shipping & Logistics

Sea Star Shipping & Logistics

Business Development Lead | 03/2017 - 06/2019

• Develop and execute new marketing strategies raising new business acquisitions by over 20% • Follow up on warm and cold leads through multiple channels resulting in 40 + qualified opportunities per month • Maintained an extensive knowledge of competitors, their offerings, and their presence in assigned territory, researched and constantly reviewed the demand of the market to provide our customers with the best price and service available • Met and exceeded new business targets consistently, recognized for top perming employee in new business acquisition
Image J. Marion Roynon Elementary School

J. Marion Roynon Elementary School

Mentor & Volunteer | 01/2018 - 06/2018

• Mentored and tutored students in their elementary English and Math classes • Provided after school assistance for children with working parents • Established and maintained trusting relationship with youth
Image Adidas

Adidas

Sales Specialist | 08/2014 - 09/2015

• Met and exceeded individual sales goal, averaged highest sales performance throughout the orange county and la districts • Maintained orders from visuals department to ensure all corporate procedures were being executed • Mastered the brand and the image of the company as whole, always read up on newest items, products and releases, had knowledge of all the technologies that our products provided from shoes to apparel to our performance bags
Image Michel Germain Parfums

Michel Germain Parfums

Team Leader | 10/2012 - 03/2014

• Monitored, managed and supervised sales staff • Surpassed company sales objectives by 15% annually • Created and implemented weekly employee scheduling
Education history
Image University of La Verne

University of La Verne

Master of Science

Image University of La Verne

University of La Verne

Bachelor of Science

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1501 Lincoln Blvd.#1014 Venice, CA. 90291