amit kamble: IT Manager in Mumbai, MH

Rajesh LifeSpaces (Aug 2018 to till date) For over five decades, Rajesh LifeSpaces has added to its portfolio a string of residential and commercial projects that range from budget homes and future-ready apartments to elegant office spaces and plush retail hubs. Every space we have built is a celebration of life. Designation: IT Manager Reports to: Director - IT No. of reportees: 4 Executives, 1 System Administrator Responsibilities: • Monitoring and developing staff members, preparing yearly IT Plans and road maps. • Involving in internal projects, performing gap analysis & improving present processes; defining KPI & providing input for service definitions and models meeting Steering efforts in setting departmental objective aligning with business. • Provides presentation of all new upgradation, new implementation of IT to Management team. • Managing IT Services, responsible for smooth functioning of System & IT dept, inventory management, purchases & cost control, Backup management system, Project Design, Security Control & Risk Management, Streamlining Hardware & Software support to branches & other department users. • Primary responsible to provide technical & systems support to 350+ users with 5 IT Team members. • Accountable for Heading Company IT Department / IT Infrastructure/ ERP & Business Applications. • Spearheading activities related to Strategy, Planning, Costing, Budgeting, Purchasing, Negotiating, Selection, Decision Making, Users Training, Requirement Gathering & Analysis, Validation, etc. • My responsibilities involved Network management, Information Security Management, Requirement Management, due diligence, Service Delivery Management, Change Management, Team& Vendor Coordination. • Managed Helpdesk Management System, IT Tracking System, Plans, coordinates & designs IT -related activities. Serves as point of escalation & review for issues. • Managing end to end IT Product procurement process including tendering RFP exercises, market analysis, cost benefit analysis, supplier selection, cost & contract Negotiations, supplier finalization. • Implementing proper policies & procedures, developing and managing IT budgets (Capex & Opex) • Monitoring contracts & managing IT suppliers (Supplier Relationship Management) including contract renewals, benchmarking exercise to negotiate cost / add value to the services. • Asset management for IT hardware, software and IT equipment. • Ensuring 100% compliance. • Responsible for IT operations & new initiatives to enhance infrastructure to serve better. NISA Group of Companies

(April 2017 to July 2018) NISAGLOBAL transforming into a company offering security, productivity & business support solutions with over 43 years of experience in delivering excellent services. Designation: Manager IT Reports to: Chairman and Managing Director No. of reportees: 4 Executives, 1 System Administrator and 2 Programmer Responsibilities: • Procurement of IT equipment and software. • Asset management. • Ensuring 100% compliance. • define & implement all IT policies / procedures. • Maintenance of physical and server environment. • Provide IT solutions to business problems. • Manage all outsourced relationships and contractual service level agreements. • Identify requirements, analyze and provide support on all IT systems. • Documentation for ISO audit. • Support IT in conducting research and testing out new technologies before deployment. • Ensure that technology standards in infrastructure and software development within the company is compliant with IT standards. • Support other branches in managing aspects of IT operations, infrastructure and business solutions. • Managed relationships with IT vendors that resulted in improved service at reduced cost. • Maintaining all PAN India IT asset, server, and application inventory. • Maintain electronic security infrastructure such as firewall & router configuration. • Work closely with technology & business teams to developing business continuity management services for specific verticals & across locations etc. • Work closely with application development & application operations teams in developing cost-effective in-house solutions. • Responsible for providing pan India technical support for 800 plus users. • Pan India antivirus deployment. Achievement: • Migrate complete network of head office along with firewall implementation. • Implemented password and Internet policy for all users. • Purchased Microsoft licenses for head office to reduce compliance issue. • Implemented Antivirus Server. • Implemented WSUS Server.

(May 2011 to April 2017) DBS business centers offer flexible office solutions. start-ups can get modern office spaces at reasonable costs in a good business location. small and medium businesses find the perfect answer in offices of different sizes and capacities. Designation: Asst. IT Manager Reports to: Manager IT and Director No. of reportees: 4 Executives, and 2 developer Responsibilities: • Define & implement all IT policies / procedures. • Maintenance of physical and server environment. • Provide IT solutions to business problems. • Network configuration for client. • Designing VPN solution for client. • Responsible for secure Wi-Fi connectivity solution. • Manage all outsourced relationships and contractual service level agreements. • Identify requirements, analyze and provide support on all IT systems. • Support for Pan India location network as well security part as Wi-Fi, CCTV, system related issues, ERP, CRM, internet lease link, inventory etc. • Asset management. • Responsible for IT operations & new initiatives to enhance infrastructure to serve better. • Procurement of IT equipment and software. • Ensuring 100% compliance. Achievement: • Successful implementation of CRM and billing application. • Designed an Access voucher portal for secure Wi-Fi network. • Successful implementation Motorola enterprise Wi-Fi solution with high-end security • Designed, budgeted, and delivered a new IT Structure at Mumbai business center. • Tally 9 to Tally 9 ERP migration with new server. • Network Booster implementation. • Pan India antivirus implementation. • Email migration in 4 days. Project Managed - • Setup of Motorola Enterprise wireless network with security. • Server room and conference room setup for new branch office. • Complete office setup for Vashi Branch. • Setup customized billing application for Business. • Email application migration with 200 mail boxes from Ipswich I-mail server to Bizmail cloud base server in 4 days.

Provogue is a fashion & lifestyle retail business owned by Provogue (India) Limited. Provogue has its own garment manufacturing facilities in Daman and Baddi, Himachal Pradesh. In addition, Provogue has multiple offices in Hong Kong & South Africa to manage the sourcing of offshore raw materials and export. Designation: System / Network Administrator Reports to: IT Manager No. of reportees: 3 Executives Responsibilities • Installation of IBM / Dell servers, configuring application, installing software as per requirement. • Scheduling for backup for all servers. manage engineers for daily desktop related calls. • Managing firewall, creating new policies in firewall. • Support for FTP server and print server. • Creating users on domain and applying policy as per department. • Creating e-mail address and applying quota as well as forwarding rule and list adding. • Configuring Wi-Fi router. • Support and troubleshooting at all the studio (Outlets) across India. • Stretcher cabling for all desktop / laptop/ server for the entire department. • Setting all the Racks for server and desktop machine. • Responsible for providing support services to 400+ users, 5 + branches, 3 major offices, 1 data center.

Reports to: Manager IT Responsibilities: • Individual contributor for providing support for Windows Servers, firewall and production system, data securing, SFTP connection with relative banks for transferring secure data • Configuring and managing Antivirus server. • Establishing SFTP connection with relative banks for transferring secure data. • Manage Engineers for daily Desktop related calls. • Daily Health checks for DC, providing day to day user support for technical incidents and monitoring Global Service Desk queue for managing SLA as a team. Handling video conference for all board meetings. Managing Top management issue and provide them end user support. • Responsible for providing support services to 200 users.

Client: - The Clearing Corporation of India Ltd. & Provogue India Pvt. Ltd. Responsibilities: • Install all software of trading in all banks over110 location through remote. • Give support over phone to Technical person of all banks including RBI. • Check internet connectivity of RBI with our office and with all banks across India. • Reset password over domains, changing public IP of server in case server break down.

Responsibilities: • Configuration of ADSL Router for Travel agencies. • Installation of Amadeus ticketing software (Amadeus vista) • Resolving ticketing printer issues. • Set ticket printer configuration as per Amadeus software. • Providing telephonic support for Bhutan, Nepal & Sri Lanka.