Ashley DeTroia: in Westbury, NY

My position fell in the Sponsorship department where I committed my time to client services and customer hospitality. My responsibilities were as follows: I interacted with our clients on a daily basis to ensure that their needs are being met. During all hockey games & non-hockey events, oversaw the Executive Suite Level. I managed (3) security guards by creating their schedules & completing their payroll. I managed non-hockey ticket operations for Executive Suite & Premium Seat Holders, as well as managing over 40 sponsor accounts.

Responsible for processing ticket orders using Archtics Ticketing Systems. Handled game day customer service issues at representative window

Composed general and routine correspondence such as memorandums, letters, emails, agenda, etc. Scheduled meetings and appointments. Maintained and prepared various records. Welcomed incoming visitors and directed them to proper staff members. Provided phone coverage for staff