Ashley Gilbertson: Account Project Manager in , IA
Ashley Gilbertson
Account Project Manager
United States
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Summary
Activity
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Work experience
Lands’ End
Account Project Manager | 09/2019 - Current
• Experience leading complex projects with multiple stakeholders
• Ability to determine root-causes of performance within processes and team dynamics
• Able to manufacture and interpret customer information, KPI metrics and strategic directives
• Initiates critical thinking ideas to promote efficiency with minimal direction
• Adaptive and responsive to changing project demands and strategic focus
• Maintains a sense of urgency to drive toward progress and success
• Nurtures cross-functional relationships and client rapport
• Diffuse customer urgent/critical situations and accelerate resolution by participating in escalation leadership team
• Co-lead the project management team and contract for 37 billion+ customer
• Partner with customers executive leadership to provide appropriate solutions to maximize team efficiencies and adoption
Boyd Creative Services
Manager, Account Services | 04/2015 - 08/2019
• Oversees twelve unique customers with an average of 1,800 monthly campaigns
• Vendor liaison which includes, print, outdoor, and social media
• Leads team of four account manager direct reports and sixteen design indirect reports
• Assists as backup for seventeen additional customers
• Brand ambassador for restaurants, casinos, entertainment, and hospitality venues
• Assisted in business planning and strategic goals with marketing team and other coordinating departments
• Develop a trusted advisor relationship with key accounts and executive teams
• Maintain and develops best-practice will working with multiple departments
Education history
University of Dubuque
Master’s of Business Administration
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