ashton shelton: Product specialist in Atlanta, GA

Offered exceptional customer service by addressing inquiries about products, pricing, availability, and product usage, ensuring a positive shopping experience. Leveraged in-depth product knowledge to provide tailored product recommendations to customers, aligning with their unique needs and interests. Demonstrated negotiation skills by managing contracts and rates with suppliers and partners, staying abreast of industry trends to maximize growth and sustained success for the retail operation. Coordinated direct product delivery and installation, guaranteeing a seamless shopping process for customers. Actively engaged in stakeholder meetings, collaborating with cross-functional teams to define and implement effective market strategies, thereby contributing to the retail operation's success.

Led efforts to establish a compelling brand identity, including logo design, to create a unique value proposition for the products. Developed a clear brand positioning strategy that resonated with target customers and addressed their pain points. Oversee all aspects of the product business, including inventory management, marketing campaigns, and online engagement. Developed and implemented strategies to optimize product lifecycle and manage inventory efficiently.

Developed and maintained in-depth product knowledge, assisting customers in making informed purchasing decisions. Collaborated with cross-functional teams to implement promotions and marketing initiatives, increasing store traffic and sales. Addressed customer inquiries, concerns, and complaints promptly and professionally, fostering customer loyalty. Managed inventory and ensured products were properly displayed and stocked to meet customer demands.