Blake Pucell: Commercial Property Manager Assistant in Yakima, WA

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Maintained original leases and renewal documents in digital and hardcopy format for property management office. Issued appropriate insurance documentation and identification. Remained current on insurance products and offerings for quick reference when interfacing with clients. Maintained accurate and timely documentation of communication with clients. Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.

Liaised between warehouse personnel and customer to facilitate account and operational needs. Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. Monitored and reported on transportation costs and properly filed shipping documents. Generated all documentation and information required for customer shipments. Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing. Tracked orders and notified customers of status or potential delays. Trained new staff on job duties, company policies and safety procedures for rapid onboarding. Maintained department procedures manual detailing processing requirements for each individual account. Conducted pre-shift inspections of equipment and work areas to enhance safety. Directed logistics operations, including shipping and receiving of wide range of products daily. Conducted research to address shipping errors and packaging mistakes. Formed strategic partnerships, established metrics and participated in complex negotiations. Verified accurate account invoicing through collaboration with accounting department. Reported customer feedback to management, including any signs of customer dissatisfaction. Printed tickets, picked supplies and filled packages under tight deadlines. Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule. Produced weekly status reports detailing logistic operations and problems. Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,

Conducted pre-shift inspections of equipment and work areas to enhance safety. Completed hands-on crop production work for seasonal operation, including tilling, pruning, and weeding. Prepared field equipment for on-site testing related to apple, cherry and blueberry crop development. Helped keep facilities, equipment, and tools operational with regular repairs and proactive maintenance. Created plans and communicated deadlines to ensure projects were completed on time. Supervised staff to maintain harvest schedules and landscaping duties. Packed and loaded orchard harvests into appropriate boxes. Removed brush, fallen fruit and trash to maintain clean and safe orchard. Performed administration duties by updating inventory and activities records. Examined trees for blight and insect infestation and recorded damage and location of affected trees. Packed 100% culled fruit to provide freshness and top quality products. Collected products to inspect and package for shipping. Maintained safe work environment with standards of food and human safety regulated by Health Department. Safely operated forklift, scissor lifts and harvesting equipment. Labeled outgoing shipment with proper information for prompt delivery. Prepared area for harvesting with positioning of supplies including ladders and buckets.