Brittany Cohen: in Washington, DC

• 3 Regions: Central, North West, and South West comprising 45 showrooms • Create and/or edit content for lessons on Lessonly • Facilitate onboarding workshops, and Management Development workshops • Conduct showroom visits both individually and with business partners • Work cross-functionally with Regional Sales Managers, Regional Operations Managers, Recruiters, People Business Partners, Product Managers, and Apparel team. • Piloted Subject Matter Expert program to expose showroom teams to L&D role

Coral Gables, FL • Both showrooms: hired, onboarded and trained entirely new staff no transfers • Selected to help open and train Edmonton, Canada Showroom (only Peloton team member sent) • Consistently coached and developed teams • Had two Pelo Club winners in the showroom • Chicago had the highest lead generation seen in any showroom, set a new standard especially for a Micro location • Coral Gables pre-covid had the highest warranty and accessory attachment even before it was a main KPI

customer service - building relationships • Clientele services, e-mail touches to continue to pursue sales, follow up after sales, invites back into store, building pipeline through referrals • Exceeding goals 5 of 6 months thus far, highest percent to goal in store YTD • GEAR Winner for June • Pelo Club Winner, 2nd highest in North America and Canada • Connecting with local community for events: Tribalance Yoga, Bee Fit Event • Participating in store events: Wheels for Water, Lululemon Northbrook Court,

• Merchandised store at open, maintain Visual Merchandising regularly • Coach team to MAC Experience selling, as well as work selling shifts • Scheduling, reporting, and general operations • Review and edit orders from buyers, control stock at airport as well as supplies for store • Interview and hire new candidates • Current trend up 20% to LY - 1.3 million • Attended Basic Training, Retail Manager Academy, and Leading Effectively 2010-2013 Macy's Schaumburg, IL

• Third largest Macy's Estee Lauder counter in Chicago, second largest in region (two regions total) - 1.2 million dollar counter • Responsible for all counter goals - daily/monthly/yearly as well as presale goals for large events (GWP - gift with purchase 3xyear, trend shows, 2xyear, extra associate discounts 2xyear) • Held accountable for personal goal, as well as driving beauty advisor goals (four beauty advisors at counter) and overall counter goals • Coaching of beauty advisors, clientele, and recruiting, delegating tasks: cleaning, stock. • Daily and monthly barometer (sales figures), merchandising counter, attending conference calls and counter manager meetings • First counter manager to be Gold Certified in Chicago region.

positions held to standards of Sales Managers at Macy's - no exceptions in amount of work or responsibilities. • Women's Better Collections (Ralph Lauren, Jones New York Collection, Tommy Hilfiger) • Women's Better Sportswear (Women's suits, Ellyn Tracy, Anne Klein, etc.) • Women's Coats & Swim • INC (International Concepts) • Impulse (BCBG, Bar III, Rachel Roy, Miss Me, etc.) • 20 associates, 10 specialists throughout the area. • First month had scorecard increase in all four departments and 100% participation for credit

• Promotion to two commission areas with four times the number of associates • Inventory - drawing maps, laying labels, managing two inventory nights • Assessing both permanent and seasonal associates for promotions or permanent positions for the spring

• Training position for management • Driving sales through coaching and recognizing associates resulting in high customer engagement • Coaching includes associate observations, going over scorecard metrics, fast feedback, and performance evaluations • Executive In Charge (EIC) duties including call offs, floor coverage, and customer complaints

• Yearly metrics currently ranked third in the department sales, first as full time. • Executing "Magic" selling standards • Recognized for customer service excellence • Fulfilling investment time by maintaining aisles, pulling clearance, putting out new shoe samples etc.