Bryan Lau: Footwear Sales Associate in Los Angeles, CA
Bryan Lau
Footwear Sales Associate
Los Angeles | United States
Skills
No information
Interests
Fashion
Skateboarding
Playing guitar
Bass and drums
Designing skateboard graphics
Summary
Activity
Projects
No information
Work experience
VANS
Footwear Sales Associate | 11/2019 - Current
- Assist customers with personal shopping for apparel, shoes, and accessories.
- Work to meet and exceed daily sales goals
- Require extensive knowledge of footwear line up
- Handle a variety of in-store and stockroom tasks to ensure maximum productivity
- Provide optimal customer service experiences, resulting in high customer satisfaction
Stoked Ride Shop
Buisness Logistics Manager | 02/2018 - 05/2019
- Managed Amazon, Shopify and eBay seller accounts by creating appealing listings, driving traffic, and maintaining Amazons Best Sellers Rank
- Spearheaded the creation of the Outlet section of the Shopify and eBay website to sell our blemished and out of season inventory, which increased annual sales by a factor of 5
- Oversaw supply chain operations by fostering new buyer relations, directing warehouse shipments to Amazon Fulfillment Centers, and recruiting warehouse staff
- Coordinated product rollout campaigns via Instagram, which increased traffic to the website by 32%
Miss. Skateboards
Founder, Product Manager and Graphic Designer | 03/2017 - 04/2019
- Built brand from the ground up by designing the logo, online store, advertisements and promotional videos
- Created 4 skateboard, 2 t-shirt collections and a beanie by designing original graphics, defining color schemes, selecting materials and directing manufacturing
- Marketed and sold 56% of stock in two weeks, accumulating over $300 of profit
Tilly's
Sale Associate | 02/2017 - 02/2018
- Assisted customers with their needs by describing the latest trends and finding the appropriate products and sizing to create a unique buying experience
- Encouraged customers to add additional items to increase sales and the customers experience
- Helped prepare promotions, visual updates of the store, adding signage and retagging merchandise
- Awarded Employee of the Month twice
FoodBoss
Marketing Intern | 12/2016 - 03/2017
- Collaborated with marketing team to develop SEO strategies such as defining keywords and internal linking
- Produced website content by writing blog posts about Chicago’s best restaurants
- Assisted marketing team in selecting future marketing interns by filtering resumes/cover letters
Tactics
Customer Service Representative and Footwear Tester | 06/2015 - 06/2016
- Managed customer relations by placing online orders and providing detailed product guidance
- Conducted in depth background research for online orders to protect the company and its
customers from credit card fraud
- Increased brand awareness by helping the marketing team handle social media and create
marketing content, such as trick tip and skateboard shoe wear test videos
University of Oregon Business Affairs Office
Assistant to Accounting Payroll Business Affairs Office | 06/2014 - 06/2015
- Updated, inputted and retrieved sensitive information for payroll reports within the University of Oregon payroll system
- Utilized the University of Oregon’s Banner System
University of Oregon Asian American Student Union
Graphic Designer, Videographer and Public Relations | 10/2014 - 06/2015
- Documented events through pictures and videos for social media and historical purposes
- Used Photoshop to design posters, merchandise and all marketing content to establish club’s brand
- Assisted in producing a scripted video that was presented at the club’s biggest community event.
- Utilized social media to endorse all organizational events, increasing attendance of general
members by 25%
Institutional Stove Solutions (InStove)
Film Intern | 05/2014 - 07/2014
- Collaborated with marketing team to create storyboard, script and shot list for an instructional video on how to properly assemble their operating stoves
- Directed, filmed, compiled and edited the video that was posted on their website and on Facebook.
Hawaii Department of Transportation
Business Management Office Student Aide | 06/2012 - 08/2012
- Gathered and prepared contract document packages for filing purposes
- Digitized, reviewed, edited, and uploaded archive and active contract documents to preserve critical documents for future references
Education history
University of Oregon
Business Administration | 2011 - 2015
Connections
Companies (0)
No information