DIRECTOR OF CLIENT SERVICES & OPERATIONS

Service and Hospitality

Motivated professional with demonstrated knowledge of the Sports & Entertainment

industry best practices and operations. Proven skills in enhancing productivity, efficiency

and bottom-line profits with forward-thinking leadership. Bringing 13+ years of
experience in field and ready to take on challenging, growth-oriented role.

Act and serve as a resource for clients, monitoring professional and financial obligations
Oversee player marketing, promotional strategies, client obligations, and brand marketing deals for all NFL Players
Initiate, pitch, and close all brand partnership deals for all current NFL
players and NIL athletes

Plan and Develop Charity work for all athletes

Serve as primary point of contact for Alliance NFL clients off field and personal requests, while providing support to agents in multiple facets
DIRECTOR	OF PARTNERSHIPS


407-951-1761
EXPERIENCE
cbird@alliance-sports.com

Identify potential partners through networking with stakeholders, researching local,
regional and national companies, and selling them marketing platforms that incorporate
sponsorship inventory including entitlements, signage, digital assets, print, promotion,

community involvement and hospitality.

Develop compelling sales presentations for new partners by incorporating research and demonstrating a clear understanding of partner's marketing goals.

Build and maintain relationships with C-Level and Senior Level decision makers, at major

corporations and brands such as Oakley, Caesars Ent., Nike, Amazon, Burger King, and

more

Actively contribute to the team's sales efforts by generating new business, which
collectively closed over 17 million dollars.

DIRECTOR OF PARTNERSHIPS

Sports Virtual Training Systems

Worked closely with marketing team to drive communication and reach
www.linkedin.com/in/CaitlinBird
professional athletes to develop marketing
Improved and boosted brand image by implementing marketing campaigns and engaging in professional networks to support outreach
Planned, implemented, and tracked sales and marketing strategies to
promote brand

DIRECTOR

Managed and trained 11 direct reports, while leading a staff of 500 + team
members
Developed a top membership base out of 50+ open venues
Generated over $1,000,000 in new memberships and renewals and turned
venue ranking from 25th to 3rd

DIRECTOR OF MEMBERSHIPS & OPERATIONS

Ranked top 3 out of all business development managers
Sold over $150,000 of new business which was 146% to goal
Won business development manager of the month f

BUSINESS DEVELOPMENT MANAGER

DIRECTOR OF VIP OPERATIONS

Find out detailed information about Caitlin Bird, DIRECTOR OF CLIENT SERVICES & OPERATIONS in Orlando

Caitlin Bird: DIRECTOR OF CLIENT SERVICES & OPERATIONS in Orlando

Caitlin Bird

Alliance Sports Management Agency

University of Central Florida Athletics Association

BRAND PARTERSHIPS & BRANDING

Topgolf

Orlando Magic NBA Team

VAIN

University of South Florida