Carla Resoagli: Sales Representative in Ramos Mejía, B

Selling retail products. Work with customers to find what they want, create solutions and ensure a smooth sales process. Answering phone calls, transfer calls, emails and take messages. Submitting orders, invoicing. Direct communications with the manufacturers and wholesalers. Any other duties assigned by the General Manager. Assist dealers with any problems, discuss PSI results, and coordinate arbitration issues. Make sure customers and dealers receive prompt, efficient and courteous attention for all contacts and transactions. Be familiar with procedures for handling all aspects of customer complaints and disputes and resolve any customer complaints in a friendly, courteous manner. Solve serious complaints or incidents. Communicate with shops to verify completion of work. Follow up calls with customers to verify all pertinent transaction information. Includes but not limited to up-selling PSIs, payment and shipping information. Buenos Aires, Argentina.