Chase Smith: Manager, Boatyard and Service Department in Carlsbad, CA
Chase Smith
Manager, Boatyard and Service Department
Carlsbad | United States
Skills
No information
Interests
No information
Summary
Activity
Projects
No information
Work experience
Koehler Kraft Company Inc
Manager, Boatyard and Service Department | 03/2018 - Current
Oversight of day-to-day business opera tions and assignment of revenue generating projects for service
team to maximize boatyard efficiency.
• Implemented communication strategies and programs to increase customer retention and loyalty.
• Developed staff training processes resulting in higher team efficiency, reduced downtime
• and increased profitability.
• Managed scheduling and operations of short and long terms projects.
• Improved boatyard operations by implementing efficient procedures.
• Increased profit margin on materials by 25% by sourcing materials based on profit analy sis and organizing inventory
methods.
Sonoma Boatworks
Owner and Operator | 01/2015 - 03/2018
• Marine detailing and fabrication business specializing in yacht maintenance and custom components.
• Successfully developed and marketed personalized services to an underserved market.
• Implemented exceptional customer service with ability to identify, connect and convert prospects into customers.
• Developed and executed advertising campaigns for San Francisco Bay and Delta services areas.
• Managed small crew of employees during detailing and fabrication pro jects to ensure quality and efficiency.
• Met with clients to assess needs and customize individual solutions tailored for unique marine applications.
• Built customer base with one-on-one relationship building and with enthusiastic client referrals and testimonia ls.
Education history
Sonoma State University
Bachelor of Science in Business Administration
Connections
Companies (0)
No information