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Chase Smith: Manager, Boatyard and Service Department in Carlsbad, CA

Chase Smith

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Manager, Boatyard and Service Department
Carlsbad | United States
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Industries
Bike
Golf
Dive
Fishing
Lifestyle
Moto & Powersports
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Summary
Activity
Projects

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Work experience
Image Koehler Kraft Company Inc

Koehler Kraft Company Inc

Manager, Boatyard and Service Department | 03/2018 - Current

Oversight of day-to-day business opera tions and assignment of revenue generating projects for service team to maximize boatyard efficiency. • Implemented communication strategies and programs to increase customer retention and loyalty. • Developed staff training processes resulting in higher team efficiency, reduced downtime • and increased profitability. • Managed scheduling and operations of short and long terms projects. • Improved boatyard operations by implementing efficient procedures. • Increased profit margin on materials by 25% by sourcing materials based on profit analy sis and organizing inventory methods.
Image Sonoma Boatworks

Sonoma Boatworks

Owner and Operator | 01/2015 - 03/2018

• Marine detailing and fabrication business specializing in yacht maintenance and custom components. • Successfully developed and marketed personalized services to an underserved market. • Implemented exceptional customer service with ability to identify, connect and convert prospects into customers. • Developed and executed advertising campaigns for San Francisco Bay and Delta services areas. • Managed small crew of employees during detailing and fabrication pro jects to ensure quality and efficiency. • Met with clients to assess needs and customize individual solutions tailored for unique marine applications. • Built customer base with one-on-one relationship building and with enthusiastic client referrals and testimonia ls.
Education history
Image Sonoma State University

Sonoma State University

Bachelor of Science in Business Administration

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1501 Lincoln Blvd.#1014 Venice, CA. 90291