Chris Hartman: Operations Supevisor in Pasadena, CA

-Managed a team of 10 direct reports focused on growing supply for Uber Eats in US Markets -Ran weekly performance meetings, held 1:1s will all team members and coached team in areas of development -Developed dashboards to track and graph long-term performance trends of agents to add clarity to the promotion process. -Presented KPIs to upper management and created a roadmap for each quarter.

City lead for Philadelphia, San Francisco, and Orange County teams. -Teams ranged from around 4 to 10 agents all focused on growing supply in their city. -Rebuilt and ran new hire training to improve learning and efficiency. -Worked with Upper Management on flagging issues and creating solutions. -Shadowed with Project Managers at Headquarters to help develop product better suited to our team's needs. -Managed a strike team of Vehicle advisors where I gauge performance, build tools to better the workflow, and work with engineers on products that will better suit our needs.

- Spoke with drivers via text message and phone calls in markets around the US - Identified, documented, and solved issues in the driver on-boarding funnel. - - Participated in over 100+ interviews and helped make hiring decisions to grow the team

• Coached kids and adults of all age groups and experience levels. • Demonstrated strong leadership and organizational • Communicated with parents and other customers

• Assisted different trades employees in their various work orders. • Managed tasks related to capital projects with large campus moves and office reconstruction.

• Performed sales, made phone calls, placed orders, and greeted customers • Maintained inventory through online data base • Drove commercial vehicles to transport and install portable air conditioning systems throughout Northern California and select parts of Nevada.