Courtney Seward: HR Manager in Erie, CO

Provide support and guidance to leadership team with employee relation issues, workplace investigations and terminations. • Manage and administer the company's benefit program for employees and leadership to ensure a competitive advantage in the marketplace. • Audit salary ranges of all positions against the market and make recommendations to leadership for changes. • Develop and implement an employee centered on boarding process for all new hires to increase engagement started before day 1. • Report and present HR metrics including turnover, hiring stats, and demographic information to identify trends. • Plans, implements and coordinates all policy changes including COVID protocols and practices. • Maintain personnel files and updating HRIS system Paycom with all employee information. • Develop numerous employee engagement programs such as employee step challenge, biggest lose competition and ugly sweater contest.

• Managed all talent acquisition including temporary contractors and regular staff which including the recruitment • Created and implemented new HR policies including the drafting and publishing of a new employee handbook • Resolved employee relation issues by partnering with management team members • Led a training needs assessment review of the production shop to determine training opportunities which including the design and implementation of a pipe threading training course

• Designed and implemented an electronic performance appraisal system throughout the hospital to increase efficiency • Conducted and lead employee file reviews with auditors for accrediting and state agencies through the use of an electronic human resource file management system • Participated and lead the investigation and administration of disciplinary actions with employees including those covered under the hospital's collective bargaining agreement Sr. HR Generalist • Conducted monthly analysis and reviews on turnover throughout the hospital through the use of HRIS reports and pivot tables within Excel • Lead employee new hire orientation including the human resources presentation on benefits and policies as well as the welcome lunch with associated directors • Actively participated in the Employee Activity Committee to lead volunteer efforts and events throughout the hospital, including a gingerbread decorating contest, employee rounding and hospital week events Recruiter • Responsible for managing the position control program throughout the hospital to ensure budgetary requirements are met and reviewed before approval of positions • Educated and trained directors and managers on techniques of peer interviewing and tactics to reduce first year turnover • Developed creative initiatives to source and recruit licensed and non-licensed professionals for 195 bed acute care facility

• Attended and completed meeting minutes for quality and nursing administration's monthly meetings • Abstracted and maintained OPPE reports in the physician files • Monitored physician credentialing files to ensure Joint Commission compliance

• Assisted physicians daily with hospital and billing applications • Coordinated logistics with medical staff offices at hospitals to ensure doctor are credentialed for their assignments • Organized and maintained physician files for appointment and reappointment

• Recruited licensed and non-licensed positions throughout the network • Marketed hospital employment opportunities through social media to source candidates • Developed queries in PeopleSoft to report key metrics to senior leadership on a monthly basis • Researched and conducted a cost savings analysis to save network service departments $850,000 through contracted work • Conducted and instructed new hires about Community principles at orientation on a weekly basis