Darrena Devine: Administartive Assistant in Riverside, CA

Provide support to the Program Staff by answering and screening incoming telephone calls Manage calendars for major events, site visits, and other technical assistances; Coordinate meetings, events, and travel arrangements for all staff and other affiliates; Compose and edit documents and products on behalf of the program; coordinate material logistics for meeting folders, shipment, and deadline cutoffs; record and disseminate comprehensive minutes for meetings. upports the Research and Evaluation Team with the full range of program evaluation activities and provides evaluation related technical assistance to community organizations, government agencies, decision-makers, and CFF staff. Enter and maintain primary and secondary data for Riverside FPC, PFR, and Prototypes PPW/AIA, travel to sites to conduct evaluations/GPRA surveys, conduct exit interviews for Prototypes PPW; and conduct descriptive and inferential analyses of program performance and evaluation data.

Provide Crisis responses services to consumers, performed accurate peer counseling and case management, Collaborated case management for the Department of Behavioral Health’s (DBH) in numerous services, Conduct assessments and initial clinical evaluations, community outreach and resource facilitation, Develop and implement treatment plans for California Department of Corrections & Rehabilitation adult parole division, Efficiently facilitated Anger Management and Parenting classes, and assist consumers with eligibility for government based assistance programs.

Support for two Program Managers; Central Valley Drug and Alcohol Treatment Program and Fontana intensive Drug Court, Responsible included maintaining current inventories, answering phone calls (seven line switch board), setting up intake appointments and confirming monthly Medi-Cal eligibility, Entering of all billing into the San Bernardino County Billing data base (SIMON), Performed monthly Quality Assurance in-house audits, Opened new client episodes, Discharge clients, closed and archived charts, submit monthly reports, Assist with corporate Human Resource department on local level to hire employees and interns, Utilize skillful communication and negotiation skills while providing a personalized service to clientele, and facilitated anger management classes.

Organize and manage the front reception area of an intense drug and alcohol outpatient program, Collecting and entering data into SIMON data base, Completion of monthly reports and attending quality assurance reviews, Collecting program fees, managing and scheduling meetings, Confirm Medi-Cal eligibility, Demonstrate a high level of professionalism and encourage team concepts Facilitated anger management classes.

Provide customer service, manage front desk of an eyeglasses manufacturing firm, and accurately completed month end invoices.

Mange front desk of a physical fitness establishment, provide customer service, and responsible for answering phones and scheduling private appointments.