OUTBOUND / INBOUND DISTRIBUTION CENTER OPERATIONS MANAGER

Logistics, Shipping & Operations

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CONTACT
Enthusiast Operations Manager with 10+ years of experience at Backcountry.com, increased
801-657-6125	productivity 30% in three months by implementing 5s and Lean training across all
departments. Cut overtime 18% during our busiest time of year by reworking building hours
and schedules. Skilled in Continuous Improvement, Training and Mentoring, Agile, and
DaveWhilo@gmail.com	Business Process Improvement.
• Dynamic leadership abilities specializing in employee development and training
Ogden, Utah	• Streamlining business processes and increasing productivity levels within
multimillion-dollar corporations through Scrum & LEAN manufacturing principles
• Accomplished Operations Manager with expertise in organizational management,
business administration, cash management, customer service, and relationship
management
• Conduct business and build relationships in Spanish

SUMMARY	•   Increased daily work flow and throughputs by creating smaller teams
within the team to increase communication and collaboration for the
4 year university degree	entire team
8 years operations manager	•   Revamped the team culture by increasing expectations and in equal form
15 years administrative	increased opportunities for recognition and reward
8 years marketing
3 years scrum	INBOUND DISTRIBUTION CENTER MANAGER
19 years training & development	01/2011-11/2016
8 years agile
9 years financial management	•	Responsible for the supervision, training, and professional development of
a team that ranges from 25-45 team members with experience in
receiving, inventory, and returns departments
•	Increased 99.1% yearly average for inventory accuracy on over 85,000
unique skus to 99.5% as of 11/2016 within Utah Fulfillment Center
•	Managed daily work flow to increase throughput and meet customer
service level agreement goals by creating standard operating procedures
and up to date training materials
•	Fostered a team culture with an ever-changing staff that promotes
employee engagement through continuous learning
•	Built and cultivated a cross trained team where 90+% of team members
were proficient in multiple areas of the fulfillment center

Find out detailed information about Dave Watson, OUTBOUND / INBOUND DISTRIBUTION CENTER OPERATIONS MANAGER in Ogden, UT

Dave Watson: OUTBOUND / INBOUND DISTRIBUTION CENTER OPERATIONS MANAGER in Ogden, UT

Dave Watson

BACKCOUNTRY.COM