David Avila: Account Manager in Paramount, CA
David Avila
Account Manager
Paramount | United States
Skills
No information
Interests
Spartan races
trail running
photography
military operations
writing
Industries
Creative Agencies
Lifestyle
Outdoor
Run
Triathlon
Health & Fitness
Summary
Activity
Projects
No information
Work experience
Dex Media, Inc.
Account Manager | 04/2013 - Current
• Consistently and effectively manage a variety of business accounts located across the United States every month accomplishing metrics within established deadlines and ensuring a high level of customer satisfaction.
• Collaborate with Account Executives to build and maintain strong relationships with new and existing clients
• Negotiate with clients when needed to find resolutions to meet advertising goals and expectations
• Advise clients regarding effective online strategies to enhance brand image on Social Media to increase site visitors and drive new business
• Create original designs and engaging copy on client web products
• Conduct market research to ensure copy is accurate, relevant, and tailored for the client’s target audience
• Effectively use concepts of SEO & SEM, Social Media, and mobile apps to advise clients on how these assets can benefit their businesses
• Assist clients in achieving prompt resolution when copy, design, or account management issues occur
• Ability to handle tough conversations with business owners in a professional, solution-oriented manner
• Leverage knowledge and experience in the use of Salesforce, Photoshop, and Wordpress to meet client needs
• Selected to spearhead a special program working alongside URL Management Team and various major web hosting companies to identify and reinstate websites with network issues; successfully reinstated 70% of sites
• Developed strategic and logical implementation of advertising strategies to increase brand awareness and generate new business for clients
• Identify opportunities to upsell clients on additional services and products that are appropriate to meet their goals
• Familiar and experienced with CPM, CPC, & CPA ads within Google Adwords
Metroflex Gym, Long Beach / Avila Fitness
Personal Trainer | 01/2012 - Current
• Provide quality service and programs to a multitude of clients within the health and fitness industry, achieving high customer satisfaction ratings
• Design and implement training strategies for diverse individuals that deliver desired results
• Consistently and successfully work in a dynamic one-on-one or group environments, ensuring individual attention for all clients
• Execute back-end operations of a small business, including: finance management, marketing, and client acquisition.
• Active competitor in the Spartan Elites and Xterra Trail Race series
• Maintain database of contacts, proactively contacting potential clients to drive new business and following up with current clients as necessary to ensure retention and loyalty
• Increase revenue through promotional efforts, including social media campaigns and referral bonuses
Education history
California State University of Long Beach
Bachelors | 2006 - 2010
Connections
Companies (0)
No information