Deann Taylor: in Boulder, CO

• Responsible for logistics and warehouse management for a global solar monitoring company operating in the residential, C&I, and utility markets. • Developed international shipping policies and best practices to ensure compliance with BIS rules and regulations. • Acted as liaison between departments to coordinate customer communication, procurement, receiving, and invoicing of all shipping activities. • Responsible for coordinating and conducting monthly inventory counts and reconciliations. • Implemented and managed a Kanban system. • Supervised the committing of inventory and fulfillment of orders in the company ERP system. • Oversaw the warehouse areas including picking, packing, shipping, and receiving of goods for all company needs including outgoing shipments, RMA's, and vendor returns. • Monitored all inventory transactions entered in the ERP system. • Develop policies to improve effectiveness and reduce and recover departmental costs. • Measured and reported to senior management on departmental activities. Researched and recommended process changes to continuously improve department operations and meet defined KPI's • Ensured the department was compliant with ISO9001 recommendations and requirements. • Participated in reviewing contracts to ensure the customer received equipment and required documentation in the necessary timeframe. • Partnered with crating and transportation companies to streamline shipping processes and develop cost efficiencies.

• Managed and prepared the appropriate documentation stipulated in the terms of the contract (ex: Certificates of Origin, manufacturing certifications, certification of quality and quantity, Factory Acceptance Reports) • Responsible for coordinating all aspects of international shipping (ex: crating, documentation, labeling, scheduling) • Oversaw all inventory commitments and fulfillments in the company NetSuite system. • Helped develop standard practices and procedures in the Shipping Department. • Supervised all packaging and shipping of customer product. • Trained new employees.

• Prepared all shipments for domestic and international transport. • Recorded and labeled equipment with appropriate UL documentation. • Ensured the correct parts and documents were provided to the customer. • Properly committed inventory and fulfilled orders in the Net Suite operating system.

• Performed ongoing project management functions. • Implemented and managed an email marketing campaign, created marketing materials for distribution. • Researched solutions, advised, wrote copy, and created logos for website development. • Reviewed and developed processes for workplace optimization.

Oversaw efficient regional sales operations until the official shutdown of business by directing 36 brand representatives across 10 states, co-managing 12 representatives throughout 7 states, serving as primary liaison between sales and operations departments. Also met contract and marketing deadlines by coordinating logistical plans and facilitating communication channels between clients, venues and brand representatives. • Met client requirements by assessing contracts and developing an optimized plan of execution. Ensured optimal workflow by maintaining database and spreadsheet software programs and contributing to weekly project coordination and planning meetings.

Led office processes and ensured patient satisfaction for state's largest doctor-owned, multi-practice clinic by serving as primary contact for support, overseeing staff training, and conducting numerous duties including but not limited to greeting patients, and promptly addressing concerns, complaints and inquiries. • Maintained information and data accuracy by ensuring patient accounts met medical center, verifying that medical records complied with company, state and federal regulations and guidelines. • Improved scheduling efficiency, and patient, doctor and staff communications by condensing protocols standardizing department scheduling codes, developing calendar system, and maintaining system and documentation.