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Denise Dingle: Director of Retail in San Diego , CA

Denise Dingle

Director of Retail
San Diego | United States
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Image Ale Tales

Ale Tales

General Manager/Operations | 06/2017 - Current

- Responsible for all aspects of starting a business from the ground up with minimal start up capital - Autonomously run day to day operations - Procured B2B relationships with vendors, maintain relationships to secure buys and best pricing - Responsible for buying product, equipment, & supplies while establishing start up budget along with future and monthly budgeting plans - Store profitability; own Profit and Loss for San Diego - Consistent business analysis; SWOT analysis, KPI's and sell thru reports for opportunity on how to maximize profit - Maintain budgets and variable expenses including payroll, travel, repairs, product and supply orders - Conduct self-inventory on a monthly basis - Responsible for social media, organic growth and advertising - Created CRM to drive customer loyalty and gather needed data for customer acquisition & retention reporting - Sourced a second location, handled initial broker meetings, sourced architect and general contractor for project
Image Bebe

Bebe

District Training Manager | 12/2010 - 06/2017

- Facilitate training of new managers, internal and external, for 12 stores in the San Diego/Orange County market - Store profitability; own P & L, drive higher margin product and control budgets to maintain a constant profit - Consistent business analysis; analyze KPI's, comp numbers and sell thru reports for opportunity on how to maximize profit, conduct coaching sessions on product knowledge and sales techniques - Maintain budgets and variable expenses including payroll, travel, repairs, and supply orders - Maintain low shrink each inventory period and develop strategies to further lower shrink, lowest shrink .34% - Store selected as test store in district to conduct self-inventory; zero errors, program was efficient and rolled out to entire district the following inventory - Clientele program: build and strengthen client relations by utilizing company clientele program, appointment business, rewards program, in store client events and grassroots efforts to drive store loyalty - Own the client experience and drive client loyalty through World Class Service, in the moment coaching, roll plays - HR functions: Recruit, hire, train, coach, and terminations - Administer monthly employee development agendas, mid-year and annual reviews - Maintain a low employee turnover and proven succession of management - Won countless management contests including a company wide sales performance contest, in which I was sent to New York for Fashion Week and attended the Bebe Style 360 event.
Image Volcom

Volcom

Store Manager / Operations | 05/2008 - 12/2010

- Store development: achieved sales goals set by corporate and created strategy to exceed comp numbers - Sales analysis of bottom line, profits and loss, cost, budgets, expense reports - Analyzed sell thru reports to maximize profit, ordered off-price product to pad margins - Maintained budgets and variable expenses including payroll, supply orders, store repairs, events, travel - Loss prevention; maintained low shrink and developed strategies to further lower shrink - Conducted open to buy and product purchases; adjusting as needed per stores needs and sell thru trends, promo product and off price buy ins for holidays and promotions - Attended trade shows, saw product lines to assist with forecasting product trends - Set merchandise directives for both my own store and assisted in merchandise set up for other locations to drive profitability. - Trained and developed a peer manager who in turn took over merchandising for retail division - HR functions: Recruit, hire, train, coach, and terminate - Administer in-store quarterly meetings, attended yearly corporate sales meetings and "retail-roundtable" - Implemented new procedures, policies and worked with corporate team to streamline operations - Traveled to other locations to open a new store; hire and train staff, set merchandising, general operations - Traveled to other locations to oversee inventory procedures
Image Gromitz

Gromitz

Area Manager | 08/1999 - 06/2007

- Successfully managed operations of 3 locations within San Diego and Imperial counties, roughly 7M/annually - Successfully managed a team of 9 managers and 50+ employees - Analyzed sales numbers and sell thru reports to maximize profit - HR functions: Recruit, hire, train, coach, and terminate - Coach management staff on all HR functions for their own stores - Customer development: building of new clientele through excellence in customer service - Created and implemented a client book program - Empowered staff in all locations to fully utilize their client books to drive store loyalty - Maintained supply budgets and variable expenses - Loss prevention; maintaining a low shrink number - Conducted inventory in all locations with both RGIS and Self inventory programs - Managed incoming shipments to stores and product allocation - Set merchandise directives for all locations - Conducted monthly store audits and annual Inventory - Created a personnel training and POS cash register manual - Attended trade shows, saw product lines to assist with forecasting product trends - Oversaw 'open to buy' and product purchases; adjusting per location as needed - Administered in-store quarterly meetings - Administered the execution of a new store opening & initial set-up
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1501 Lincoln Blvd.#1014 Venice, CA. 90291